最佳 Smith.ai 替代方案：按每月 200 通电话计价

替代方案

1. 1

   Upfirst

   Upfirst, Inc.

   我们的首选

   ★★★★★

   US$24.95/月

   An AI receptionist that answers calls and texts 24/7, books appointments and blocks spam, from $24.95 a month for 30 calls.

   优点

   • Cheap entry point: $24.95 a month for 30 calls, or $20 billed annually
   • Every feature on every plan, including booking, warm transfers, texting, recordings and 35+ languages
   • Spam, robocalls and calls under 15 seconds don't count toward your calls
   • 14-day trial (up to 100 calls) with no credit card, and month-to-month plans
   • Books into Google Calendar, Outlook, Calendly, Acuity, Square and Clio Manage, with Zapier and Make for the rest

   缺点

   • Small plans fill up fast: 30 calls on Starter, then $1.50 per extra call
   • No refund if you prepay a year and cancel
   • BAAs for compliance are only on the custom Enterprise plan
   • No native mobile app; the web app can be saved to a phone's home screen
   • Each extra agent, for another location or business line, adds $9.95 a month
   访问 Upfirst
2. 2

   NextPhone

   Pure Labs Inc.

   ★★★★★

   US$199/月

   An AI receptionist for law firms and service businesses with unlimited calls at a flat $199 a month, no per-minute fees and a 7-day free trial.

   优点

   • Flat $199 a month for unlimited inbound calls, with no per-minute charges, overage fees or setup fee
   • Self-serve signup with a 7-day free trial, month-to-month with no contract
   • Answers in 14 languages, switching when the caller does, with 30 voices to choose from
   • Books into Google, Outlook, Calendly, Acuity, Cal.com and OnceHub and texts the caller a confirmation
   • Says it never trains AI on your calls and has opted out of training with every AI provider it uses

   缺点

   • Doesn't sign BAAs, and its terms forbid use with protected health information
   • Hasn't completed a SOC 2 audit of its own
   • CRM updates and Zapier, Make and API access start at the $299 Growth plan
   • 2-way texting and calling from your business number need the $599 Scale plan
   • No toll-free numbers
   访问 NextPhone
3. 3

   Abby Connect

   Abby Connect

   ★★★★★

   US$164/月

   A hybrid answering service: an AI receptionist and US-based live receptionists on one plan, from $164 a month. AI minutes count half.

   优点

   • AI and live US-based receptionists on one plan, chosen per call type, with warm transfer to a person on the same call
   • AI minutes count half, so a plan covers up to twice as many minutes when the AI answers
   • Published prices, a free trial, no setup fee and month-to-month terms
   • AI answers in English and Spanish, detecting the caller's language, and books into Google Calendar, Calendly and Acuity
   • Transcripts, AI summaries, sentiment scores and recordings for every call in the app and portal

   缺点

   • Even all-AI answering costs about $1.38 to $1.65 a minute, well above most AI-only receptionists
   • Usage is billed by the minute, so long calls eat the plan quickly
   • HIPAA compliance is offered only for human answering, not the AI
   • Trial length isn't published, and human receptionists book appointments only through Calendly
   访问 Abby Connect
4. 4

   Goodcall

   Goodcall

   ★★★★★

   US$79/月

   An AI phone agent you build by chatting with an assistant, billed per unique caller instead of per minute, from $79 a month for 100 callers.

   优点

   • Billed per unique caller, not per minute: long calls and callbacks from the same number that month cost nothing extra
   • Published prices from $79 a month, month to month, with no setup fee and a local number included
   • Set up and change the agent by telling Gabi in plain words, with practice calls and approval before anything goes live
   • Transfers to up to three people in turn, retrying busy lines
   • Books into Google Calendar and sends leads to Google Sheets, HighLevel or 10,000+ apps via Zapier

   缺点

   • Answers in English only
   • Local US numbers only: no toll-free, Canadian or international numbers yet
   • You can't port your number in yourself; you forward your existing line instead
   • Your Goodcall number can send texts but can't receive replies yet
   • HIPAA use with a BAA needs the $299 Scale plan or Enterprise
   访问 Goodcall
5. 5

   Rosie

   Rally Commerce, Inc. (dba Rosie)

   ★★★★★

   US$49/月

   A self-serve AI answering service for small businesses that answers calls in English and Spanish, from $49 a month for 250 minutes.

   优点

   • Published, self-serve prices from $49 a month for 250 minutes, with a 7-day free trial
   • No per-minute overage: going over your minutes moves you to the next plan's flat price
   • No contract or cancellation fee; cancel from the admin anytime
   • Trains itself from your Google Business Profile and website, with setup in as little as 10 minutes
   • English and Spanish, call recordings, transcripts and summaries on every plan, plus iOS and Android apps

   缺点

   • Calendar booking and live call transfers start on the $149 Scale plan; Professional only texts a booking link
   • Direct calendar integrations are limited to Google Calendar and Calendly
   • CRMs connect only through Zapier for now; direct CRM integrations are still in the works
   • Call recordings are deleted automatically after 30 days
   访问 Rosie
6. 6

   AnswerConnect

   AnswerConnect

   ★★★★★

   US$350/月

   A 24/7 live answering service that pledges people, not bots: no AI receptionist. Plans from $350 a month for 200 minutes; no free trial.

   优点

   • Every call is answered by a live person 24/7, a policy it promises not to replace with bots
   • Growth plan works out to about $1.32 a minute, well below Ruby's published rates
   • Business phone number included, or port your own
   • App with receptionist messages, call recordings, and calling and texting from your business number
   • Long list of CRM and practice-software integrations plus Zapier

   缺点

   • Its main pricing link asks for your name, email and phone before showing plans
   • No AI option at any price, so no cheap overflow or after-hours AI answering
   • Minutes include after-call work and are rounded up, and Entry and Standard carry a $49.99 setup fee
   • No free trial, and Spanish answering costs extra
   访问 AnswerConnect

功能

功能

	Smith.ai	Upfirst	NextPhone	Abby Connect	Goodcall	Rosie	AnswerConnect
起价	US$150/月	US$24.95/月	US$199/月	US$164/月	US$79/月	US$49/月	US$350/月
计费方式	按通话	按通话	固定费用	按分钟	固定费用	固定费用	按分钟
免费套餐	✓是	✕否	✕否	✕否	✕否	✕否	✕否
免费试用	✕否	14 days or 100 calls, whichever comes first, plus 25 texts; no credit card	7 days, cancel before it ends and you aren't charged	Free trial on every plan; length not stated	Free demo agent you can build and test; you pay once you add a phone number	7 days on every plan; cancel before it ends to avoid being charged	✕否
按月付费	✓是	✓是	✓是	✓是	✓是	✓是	✓是
开通费	无	?未说明	无	无	无	?未说明	US$49.99
附带电话号码	✓是	✓是	✓是	✓是	✓是	✓是	✓是
保留现有号码	✓是	✓是	✓是	✓是	✓是	✓是	✓是
转接通话	✓是	✓是	✓是	✓是	✓是	✓是	✓是
预约	✓是	✓是	✓是	✓是	✓是	✓是	✓是
给来电者发短信	✓是	✓是	✓是	✓是	✓是	✓是	✓是
通话摘要	✓是	✓是	✓是	✓是	✓是	✓是	✓是
通话录音	✓是	✓是	✓是	✓是	✓是	✓是	✓是
外呼	✓是	?未说明	?未说明	✓是	?未说明	?未说明	✓是
骚扰电话过滤	✓是	✓是	✓是	✓是	✓是	✓是	✓是
真人接听	✓是	?未说明	?未说明	✓是	?未说明	?未说明	✓是
HIPAA	✕否	✓是	✕否	✓是	✓是	?未说明	✓是
语言	English, Spanish	English, Spanish, French, Portuguese, Korean, Russian, Vietnamese	English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Arabic, Hindi, Mandarin, Japanese, Korean, Vietnamese	English, Spanish	English	English, Spanish	English, Spanish
日历	Calendly, Acuity Scheduling, Appointy, Harmonizely	Google Calendar, Outlook, Calendly, Acuity Scheduling, Square, Clio Manage	Google Calendar, Microsoft Outlook, Calendly, Acuity Scheduling, Cal.com, OnceHub	Google Calendar, Calendly, Acuity Scheduling, Microsoft Outlook	Google Calendar	Google Calendar, Calendly	Setmore, Outlook
集成	Salesforce, HubSpot, Clio Grow, Clio Manage, MyCase, CallRail, Zapier, Make	Zapier, Make, Clio, Custom API actions, MCP server	Clio Manage, Clio Grow, MyCase, Lawmatics, PracticePanther, HubSpot, Salesforce, GoHighLevel, Jobber, ServiceTitan, Housecall Pro, Zapier, Make, Slack, Webhooks	Salesforce, HubSpot, Zoho CRM, Pipedrive, ActiveCampaign, Mailchimp, QuickBooks, Square, Zendesk, Slack, Microsoft Teams, Google Sheets, Google Drive, Google Contacts, Notion, Airtable, Asana, monday.com, Trello	Google Sheets, HighLevel, Zapier	Zapier, Shopify	Salesforce, HubSpot, Zoho, Pipedrive, Keap, Copper, Less Annoying CRM, ServiceMinder, Clio, Clio Grow, PracticePanther, ConnectWise, Workiz, Slack, Microsoft Teams, Zendesk, Freshdesk, Google Sheets, Zapier
行业	Law firms, Home services, Software and SaaS, Marketing agencies, General contractors, Finance, Hiring and staffing, Insurance	Real estate, Law firms, Property management, Chiropractors, Contractors, Emergency restoration, Financial services, Franchises, HVAC, Insurance, Landscaping, Pest control, Plumbing, Restaurants, Salons, Towing, Veterinary	Legal, Financial services, Professional services, Real estate, Construction and trades, Home services, Beauty and personal care, Wellness and fitness, Food and dining, Automotive	Legal, Home services, HVAC, Plumbing, Business services, Financial services, Healthcare, Beauty and wellness, Dental, Chiropractic, Accounting, Real estate, Property management	不限行业	不限行业	Healthcare, Legal, Real estate, Finance and insurance, E-commerce, Service providers, Marketing and media, Tech and manufacturing