Receptionist Picks
繁體中文

餐廳最佳 AI 電話接聽服務

能接外帶訂單、在 OpenTable 或 Resy 訂位，並回答營業時間與停車問題的 AI 接待員，依實際價格為餐廳排名。

概覽

概覽
服務計費方式方案內含可免費試用預約轉接通話傳簡訊給來電者真人接聽
Loman–固定費用–未說明是是是未說明
Slang AIUS$399/月固定費用–未說明是是是未說明
NextPhoneUS$199/月固定費用不限量免費試用是是是未說明
UpfirstUS$24.95/月按通話30 通免費試用是是是未說明

星期五用餐尖峰時，外場沒有人想停下來第十次回答「你們星期一有開嗎？」。餐廳的電話有三種：營業時間、停車和菜單的問題；訂位；以及外帶訂單。一般的 AI 接待員能處理第一種。只有專為餐廳打造的工具能好好處理另外兩種，因為它們需要和您的訂位系統或 POS 溝通。

這就是我們為清單中四款將餐廳列為服務對象的工具排名的方式：首先看它們能否直接接單或訂位，其次是價格和合約條款。在有差別的地方，價格假設每月 200 通、每通約 3 分鐘；四款中有三款不論通話量都收固定月費。

1. Loman：最適合外帶與外送訂單

Loman 是為接電話訂單而打造的。它會讀取您的菜單、接受含客製選項的訂單、在通話中收取信用卡付款、推薦加點，並把單據送進您的 POS：Toast、Square、Clover、SpotOn、Shift4（SkyTab）、Aloha、Olo 或 Stream（Loman）。它也能在 OpenTable 或 Resy 訂位，最多可同時接聽 50 通電話，並同步已售完的品項。

它的價格頁面要求索取報價，但它自己的部落格寫明方案從每月 $199 起，來電無限量，沒有按分鐘收費（Loman vs Slang）。搭配 POS 串接的電話接單功能屬於 Premium 級距，價格需洽詢。您可以選擇 1、3、6 或 12 個月的初始合約期；提前解約須支付剩餘期間的費用（條款）。Loman 表示導入需要 24 到 48 小時。請閱讀我們的 Loman 評測。

Loman pricing page headed Request Pricing from Loman, with a work email field and the line No per minute fees. No hidden costs.
Loman's pricing page asks you to request a quoteloman.ai

2. Slang AI：最適合以訂位為主的餐廳

Slang AI 以訂位為核心。它能在 OpenTable、SevenRooms、Resy 或 Yelp 訂位和改位、收集特殊需求、為 Tripleseat 或 Perfect Venue 擷取包場活動詢問，並把 VIP 轉給員工（Slang）。它的 Premium 級距增加了能在通話中於 97 種語言之間切換的語音，並能向來電者推薦您的姊妹餐廳。

它從每個據點每月 $399 起，Premium 從 $599 起，每個方案都要經過報價（價格）。沒有列出 POS 串接，所以它不是接電話訂單的工具。新客戶可以在前 30 天內取消並退還該期間的費用；之後，除非提前 30 天取消，否則訂單會以相同期限自動續約（條款）。請閱讀我們的 Slang AI 評測。

Slang AI pricing page with Core, Premium and Enterprise plans, each with a Get a quote button and its feature list
Slang AI's three plans, all quotedslang.ai

3. NextPhone：問題與預約都用固定價格處理

NextPhone 是一般用途的 AI 接待員，將餐飲列為服務行業之一（行業）。它會根據您網站上的資訊回答問題，預約進 Google、Outlook、Calendly 等行事曆，傳送連結給來電者，並轉接給您的員工。它沒有列出任何訂位系統或 POS。

適合餐廳的是它的價格：每月 $199，來電無限量，不論線路多忙都沒有超量費。它能以 14 種語言接聽。用它來替員工接下詢問營業時間和交通路線的電話，並傳送您的線上點餐或訂位頁面連結。有 7 天免費試用，沒有設定費。

NextPhone pricing page with Pro at $199 a month, Growth at $299 and Scale at $599, each with unlimited calls
NextPhone's three flat-rate plansgetnextphone.com

4. Upfirst：來電少的餐廳最便宜

Upfirst 將餐廳列為服務對象（Upfirst）。和 NextPhone 一樣，它能處理問題、留言、轉接和簡訊，但沒有列出任何訂位系統或 POS。它按通計費：200 通在 Pro 方案為 $159.95，但每月 600 通的忙碌餐廳要付 $299，超出的每通再加 $0.70。每月 80 通的小咖啡館付 $59.95。

您可以根據自己的網站自行設定，有 14 天試用且不需信用卡，方案為月繳。

Upfirst pricing page with plans for 30 calls at $24.95, 90 calls at $59.95, 300 calls at $159.95 and 600 calls at $299 a month, the features included in every plan, and an Enterprise plan for 1,000+ calls
Upfirst's plans, priced by calls a monthupfirst.ai

哪一款適合您的餐廳

  • 大部分電話是訂單： Loman，訂單會進入 POS，並在通話中完成付款。
  • 大部分電話是訂位或活動： Slang AI。
  • 您主要希望回答問題並傳連結給來電者： 忙碌的線路選 NextPhone，來電較少的選 Upfirst。

與 Loman 或 Slang 簽約之前，請取得每月價格、任何通話數或通話時間上限，以及任何設定費的書面資料。兩者每個方案都要報價，而且除非您取消，否則在第一期合約後都會繼續計費。

精選推薦

  1. Loman

    Loman AI, Inc.

    我們的首選

    –

    A restaurant AI phone agent that takes orders and payments into your POS and books tables, with flat pricing and no per-minute fees.

    優點

    • Takes full phone orders with modifiers and payment, straight into Toast, Square, Clover and other POS systems
    • Flat monthly fee per location with no per-minute charges; its blog puts the start at $199 a month
    • Answers many calls at once, so the line is never busy at peak
    • Syncs the menu in real time, so sold-out items and price changes apply mid-call
    • Answers in 55 languages, detecting the caller's language and sending tickets in English
    • Live in 24 to 48 hours, keeping your existing number by forwarding

    缺點

    • Its pricing page has no prices: you request a quote and book a demo
    • Priced per location on a 1 to 12 month initial term; leaving early makes the rest of the term due, and fees are non-refundable
    • No free trial on its site, only a demo call
    • Restaurants only
    前往 Loman

  2. Slang AI

    Slang AI

    US$399/月

    An AI phone host for full-service restaurants that answers questions and books reservations in OpenTable, Resy or SevenRooms, from $399 per location.

    優點

    • Built for reservations: books, changes and cancels in OpenTable, SevenRooms, Resy and Yelp
    • Publishes starting prices per location, $399 Core and $599 Premium
    • Premium answers in 97 languages and can switch mid-call
    • Call recordings and summaries, with VIPs routed straight to staff
    • Captures private-event leads into Tripleseat or Perfect Venue
    • SOC 2 Type 2 compliant

    缺點

    • Priced per location, so groups pay for every restaurant
    • No self-serve signup: every plan goes through a quote
    • No POS integration listed, so it isn't built for taking takeout orders by phone
    • Call limits, contract length and setup fees aren't published; its terms auto-renew each order for the same length unless cancelled 30 days before it ends
    • Setup time is unclear: the same page says same day and within the first week
    前往 Slang AI

  3. NextPhone

    Pure Labs Inc.

    US$199/月

    An AI receptionist for law firms and service businesses with unlimited calls at a flat $199 a month, no per-minute fees and a 7-day free trial.

    優點

    • Flat $199 a month for unlimited inbound calls, with no per-minute charges, overage fees or setup fee
    • Self-serve signup with a 7-day free trial, month-to-month with no contract
    • Answers in 14 languages, switching when the caller does, with 30 voices to choose from
    • Books into Google, Outlook, Calendly, Acuity, Cal.com and OnceHub and texts the caller a confirmation
    • Says it never trains AI on your calls and has opted out of training with every AI provider it uses

    缺點

    • Doesn't sign BAAs, and its terms forbid use with protected health information
    • Hasn't completed a SOC 2 audit of its own
    • CRM updates and Zapier, Make and API access start at the $299 Growth plan
    • 2-way texting and calling from your business number need the $599 Scale plan
    • No toll-free numbers
    前往 NextPhone

  4. Upfirst

    Upfirst, Inc.

    US$24.95/月

    An AI receptionist that answers calls and texts 24/7, books appointments and blocks spam, from $24.95 a month for 30 calls.

    優點

    • Cheap entry point: $24.95 a month for 30 calls, or $20 billed annually
    • Every feature on every plan, including booking, warm transfers, texting, recordings and 35+ languages
    • Spam, robocalls and calls under 15 seconds don't count toward your calls
    • 14-day trial (up to 100 calls) with no credit card, and month-to-month plans
    • Books into Google Calendar, Outlook, Calendly, Acuity, Square and Clio Manage, with Zapier and Make for the rest

    缺點

    • Small plans fill up fast: 30 calls on Starter, then $1.50 per extra call
    • No refund if you prepay a year and cancel
    • BAAs for compliance are only on the custom Enterprise plan
    • No native mobile app; the web app can be saved to a phone's home screen
    • Each extra agent, for another location or business line, adds $9.95 a month
    前往 Upfirst

功能

功能
LomanSlang AINextPhoneUpfirst
起價–US$399/月US$199/月US$24.95/月
計費方式固定費用固定費用固定費用按通話
免費方案否否否否
免費試用未說明未說明7 days, cancel before it ends and you aren't charged14 days or 100 calls, whichever comes first, plus 25 texts; no credit card
按月付費是未說明是是
開通費未說明未說明無未說明
附電話號碼未說明是是是
保留現有號碼是是是是
轉接通話是是是是
預約是是是是
傳簡訊給來電者是是是是
通話摘要是是是是
通話錄音是是是是
外撥未說明未說明未說明未說明
騷擾電話過濾未說明未說明是是
真人接聽未說明未說明未說明未說明
HIPAA未說明未說明否是
語言Afrikaans, Arabic, Armenian, Azerbaijani, Bosnian, Bulgarian, Cantonese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Filipino, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Marathi, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, WelshEnglish, SpanishEnglish, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Arabic, Hindi, Mandarin, Japanese, Korean, VietnameseEnglish, Spanish, French, Portuguese, Korean, Russian, Vietnamese
行事曆OpenTable, ResyOpenTable, SevenRooms, Resy, YelpGoogle Calendar, Microsoft Outlook, Calendly, Acuity Scheduling, Cal.com, OnceHubGoogle Calendar, Outlook, Calendly, Acuity Scheduling, Square, Clio Manage
整合Toast, Square, Clover, SpotOn, Shift4 (SkyTab), Aloha by NCR, Olo, Stream, OpenTable, ResyOpenTable, SevenRooms, Resy, Yelp, Tripleseat, Perfect VenueClio Manage, Clio Grow, MyCase, Lawmatics, PracticePanther, HubSpot, Salesforce, GoHighLevel, Jobber, ServiceTitan, Housecall Pro, Zapier, Make, Slack, WebhooksZapier, Make, Clio, Custom API actions, MCP server
產業RestaurantsRestaurantsLegal, Financial services, Professional services, Real estate, Construction and trades, Home services, Beauty and personal care, Wellness and fitness, Food and dining, AutomotiveReal estate, Law firms, Property management, Chiropractors, Contractors, Emergency restoration, Financial services, Franchises, HVAC, Insurance, Landscaping, Pest control, Plumbing, Restaurants, Salons, Towing, Veterinary

來源

Loman

  1. Loman homepage查核於 2026年11月8日
  2. Loman pricing (plans, request pricing)查核於 2026年11月8日
  3. Loman blog: Loman vs. Slang AI (states the $199 a month starting price), Aug 18, 2026查核於 2026年11月8日
  4. Loman terms and conditions (fees, initial term, auto-renewal, call recordings)查核於 2026年11月8日
  5. Loman: Multilingual phone answering (55 languages)查核於 2026年11月8日

Slang AI

  1. Slang AI homepage查核於 2026年11月8日
  2. Slang AI pricing and FAQ查核於 2026年11月8日
  3. Slang AI Terms of Service (30-day pilot period, order form auto-renewal)查核於 2026年11月8日
  4. Slang AI vs Sadie (Slang starting at $399/month)查核於 2026年11月8日

NextPhone

  1. NextPhone homepage查核於 2026年11月8日
  2. NextPhone pricing and FAQ查核於 2026年11月8日
  3. NextPhone security (AI training, SOC 2, BAAs)查核於 2026年11月8日
  4. NextPhone industries查核於 2026年11月8日
  5. NextPhone: AI Receptionist on the App Store查核於 2026年11月8日

Upfirst

  1. Upfirst homepage查核於 2026年11月8日
  2. Upfirst pricing and FAQs查核於 2026年11月8日
  3. Upfirst Help Center: pricing FAQs查核於 2026年11月8日
  4. Upfirst integrations查核於 2026年11月8日
  5. Upfirst documentation: MCP server and custom actions查核於 2026年11月8日
  6. Upfirst privacy policy查核於 2026年11月8日
  7. Upfirst Help Center: adding Upfirst to your phone's home screen查核於 2026年11月8日