Receptionist Picks
简体中文

最适合餐厅的 AI 电话接听

可接外卖订单、在 OpenTable 或 Resy 中订位、回答营业时间和停车问题的 AI 接待员,按真实价格为餐厅排名。

概览

概览
服务计费方式套餐内含可免费试用预约转接通话给来电者发短信真人接听
Loman–固定费用–未说明是是是未说明
Slang AIUS$399/月固定费用–未说明是是是未说明
NextPhoneUS$199/月固定费用不限量免费试用是是是未说明
UpfirstUS$24.95/月按通话30 通免费试用是是是未说明

周五用餐高峰时,前厅没人想停下来第十次回答“你们周一营业吗?”。餐厅的电话有三类:关于营业时间、停车和菜单的问题;订位;以及外卖订单。通用 AI 接待员能处理第一类。只有专为餐厅打造的工具才能妥善处理另外两类,因为它们需要与您的订位系统或 POS 对接。

我们正是这样为收录中将餐厅列为服务对象的四款工具排名的:首先看它们能否直接接单或订位,其次看价格和合同条款。在相关之处,价格假设每月 200 通电话、每通约 3 分钟;四款中有三款无论通话量都按固定月费收费。

1. Loman:最适合外卖和配送订单

Loman 专为接听电话订单而打造。它读取您的菜单,接收带有加料和口味选项的订单,在通话中收取银行卡付款,推荐加购项,并把订单发送到您的 POS:Toast、Square、Clover、SpotOn、Shift4 (SkyTab)、Aloha、Olo 或 Stream(Loman)。它还能在 OpenTable 或 Resy 中订位,同时接听最多 50 通电话,并同步售罄菜品。

它的价格页面要求获取报价,但其博客表示套餐每月 $199 起,通话不限量,不按分钟收费(Loman 与 Slang 对比)。带 POS 集成的电话接单功能属于 Premium 档位,价格需询问。您可以选择 1、3、6 或 12 个月的初始期限;提前解约需要支付剩余期限的费用(条款)。Loman 表示上线需要 24 到 48 小时。请阅读我们的 Loman 评测。

Loman pricing page headed Request Pricing from Loman, with a work email field and the line No per minute fees. No hidden costs.
Loman's pricing page asks you to request a quoteloman.ai

2. Slang AI:最适合以订位为主的餐厅

Slang AI 围绕订位打造。它在 OpenTable、SevenRooms、Resy 或 Yelp 中预订和修改桌位,收集特殊要求,为 Tripleseat 或 Perfect Venue 记录包场活动咨询,并把 VIP 转给员工(Slang)。其 Premium 档位增加了可在通话中切换 97 种语言的语音,并能向来电者推荐您的姊妹餐厅。

每个门店每月 $399 起,Premium 从 $599 起,每个套餐都需要报价(价格)。没有列出 POS 集成,所以它不是接电话订单的工具。新客户可以在前 30 天内取消并退还该期间的费用;之后,除非提前 30 天取消,订单将按相同期限续订(条款)。请阅读我们的 Slang AI 评测。

Slang AI pricing page with Core, Premium and Enterprise plans, each with a Get a quote button and its feature list
Slang AI's three plans, all quotedslang.ai

3. NextPhone:问答和预约都是固定价格

NextPhone 是一款通用 AI 接待员,将餐饮列为其服务行业之一(行业)。它根据您的网站回答问题,在 Google、Outlook、Calendly 等日历中预约,给来电者发送链接短信,并转接给您的员工。它没有列出订位系统或 POS。

它适合餐厅的地方在于价格:每月 $199,通话不限量,无论线路多忙都没有超额费用。它支持 14 种语言。用它来替员工接听询问营业时间和路线的电话,并把您的在线点餐或订位页面链接以短信发给来电者。提供 7 天免费试用,无开通费。

NextPhone pricing page with Pro at $199 a month, Growth at $299 and Scale at $599, each with unlimited calls
NextPhone's three flat-rate plansgetnextphone.com

4. Upfirst:来电不多时最便宜

Upfirst 将餐厅列为其服务对象(Upfirst)。和 NextPhone 一样,它可以处理问答、留言、转接和短信,但没有列出订位系统或 POS。它按通话计费:200 通电话在 Pro 上 $159.95,但每月 600 通电话的繁忙餐厅要付 $299,超出部分每通 $0.70。每月 80 通电话的小咖啡馆付 $59.95。

您可以根据自己的网站自行设置,14 天试用,无需信用卡,套餐按月付费。

Upfirst pricing page with plans for 30 calls at $24.95, 90 calls at $59.95, 300 calls at $159.95 and 600 calls at $299 a month, the features included in every plan, and an Enterprise plan for 1,000+ calls
Upfirst's plans, priced by calls a monthupfirst.ai

哪款适合您的餐厅

  • 大部分来电是订单: Loman,订单会直接进入 POS 并在通话中完成付款。
  • 大部分来电是订位或活动: Slang AI。
  • 主要想回答问题并给来电者发送链接短信: 线路繁忙选 NextPhone,来电较少选 Upfirst。

在与 Loman 或 Slang 签约之前,请以书面形式拿到月费、任何通话次数或通话时长限制,以及任何开通费。两者的每个套餐都需要报价,并且除非您取消,首个期限结束后都会继续计费。

精选推荐

  1. Loman

    我们的首选

    –

    A restaurant AI phone agent that takes orders and payments into your POS and books tables, with flat pricing and no per-minute fees.

    优点

    • Takes full phone orders with modifiers and payment, straight into Toast, Square, Clover and other POS systems
    • Flat monthly fee per location with no per-minute charges; its blog puts the start at $199 a month
    • Answers many calls at once, so the line is never busy at peak
    • Syncs the menu in real time, so sold-out items and price changes apply mid-call
    • Answers in 55 languages, detecting the caller's language and sending tickets in English
    • Live in 24 to 48 hours, keeping your existing number by forwarding

    缺点

    • Its pricing page has no prices: you request a quote and book a demo
    • Priced per location on a 1 to 12 month initial term; leaving early makes the rest of the term due, and fees are non-refundable
    • No free trial on its site, only a demo call
    • Restaurants only
    访问 Loman
  2. Slang AI

    US$399/月

    An AI phone host for full-service restaurants that answers questions and books reservations in OpenTable, Resy or SevenRooms, from $399 per location.

    优点

    • Built for reservations: books, changes and cancels in OpenTable, SevenRooms, Resy and Yelp
    • Publishes starting prices per location, $399 Core and $599 Premium
    • Premium answers in 97 languages and can switch mid-call
    • Call recordings and summaries, with VIPs routed straight to staff
    • Captures private-event leads into Tripleseat or Perfect Venue
    • SOC 2 Type 2 compliant

    缺点

    • Priced per location, so groups pay for every restaurant
    • No self-serve signup: every plan goes through a quote
    • No POS integration listed, so it isn't built for taking takeout orders by phone
    • Call limits, contract length and setup fees aren't published; its terms auto-renew each order for the same length unless cancelled 30 days before it ends
    • Setup time is unclear: the same page says same day and within the first week
    访问 Slang AI
  3. NextPhone

    US$199/月

    An AI receptionist for law firms and service businesses with unlimited calls at a flat $199 a month, no per-minute fees and a 7-day free trial.

    优点

    • Flat $199 a month for unlimited inbound calls, with no per-minute charges, overage fees or setup fee
    • Self-serve signup with a 7-day free trial, month-to-month with no contract
    • Answers in 14 languages, switching when the caller does, with 30 voices to choose from
    • Books into Google, Outlook, Calendly, Acuity, Cal.com and OnceHub and texts the caller a confirmation
    • Says it never trains AI on your calls and has opted out of training with every AI provider it uses

    缺点

    • Doesn't sign BAAs, and its terms forbid use with protected health information
    • Hasn't completed a SOC 2 audit of its own
    • CRM updates and Zapier, Make and API access start at the $299 Growth plan
    • 2-way texting and calling from your business number need the $599 Scale plan
    • No toll-free numbers
    访问 NextPhone
  4. Upfirst

    US$24.95/月

    An AI receptionist that answers calls and texts 24/7, books appointments and blocks spam, from $24.95 a month for 30 calls.

    优点

    • Cheap entry point: $24.95 a month for 30 calls, or $20 billed annually
    • Every feature on every plan, including booking, warm transfers, texting, recordings and 35+ languages
    • Spam, robocalls and calls under 15 seconds don't count toward your calls
    • 14-day trial (up to 100 calls) with no credit card, and month-to-month plans
    • Books into Google Calendar, Outlook, Calendly, Acuity, Square and Clio Manage, with Zapier and Make for the rest

    缺点

    • Small plans fill up fast: 30 calls on Starter, then $1.50 per extra call
    • No refund if you prepay a year and cancel
    • BAAs for compliance are only on the custom Enterprise plan
    • No native mobile app; the web app can be saved to a phone's home screen
    • Each extra agent, for another location or business line, adds $9.95 a month
    访问 Upfirst

功能

功能
LomanSlang AINextPhoneUpfirst
起价–US$399/月US$199/月US$24.95/月
计费方式固定费用固定费用固定费用按通话
免费套餐否否否否
免费试用未说明未说明7 days, cancel before it ends and you aren't charged14 days or 100 calls, whichever comes first, plus 25 texts; no credit card
按月付费是未说明是是
开通费未说明未说明无未说明
附带电话号码未说明是是是
保留现有号码是是是是
转接通话是是是是
预约是是是是
给来电者发短信是是是是
通话摘要是是是是
通话录音是是是是
外呼未说明未说明未说明未说明
骚扰电话过滤未说明未说明是是
真人接听未说明未说明未说明未说明
HIPAA未说明未说明否是
语言Afrikaans, Arabic, Armenian, Azerbaijani, Bosnian, Bulgarian, Cantonese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Filipino, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Marathi, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, WelshEnglish, SpanishEnglish, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Arabic, Hindi, Mandarin, Japanese, Korean, VietnameseEnglish, Spanish, French, Portuguese, Korean, Russian, Vietnamese
日历OpenTable, ResyOpenTable, SevenRooms, Resy, YelpGoogle Calendar, Microsoft Outlook, Calendly, Acuity Scheduling, Cal.com, OnceHubGoogle Calendar, Outlook, Calendly, Acuity Scheduling, Square, Clio Manage
集成Toast, Square, Clover, SpotOn, Shift4 (SkyTab), Aloha by NCR, Olo, Stream, OpenTable, ResyOpenTable, SevenRooms, Resy, Yelp, Tripleseat, Perfect VenueClio Manage, Clio Grow, MyCase, Lawmatics, PracticePanther, HubSpot, Salesforce, GoHighLevel, Jobber, ServiceTitan, Housecall Pro, Zapier, Make, Slack, WebhooksZapier, Make, Clio, Custom API actions, MCP server
行业RestaurantsRestaurantsLegal, Financial services, Professional services, Real estate, Construction and trades, Home services, Beauty and personal care, Wellness and fitness, Food and dining, AutomotiveReal estate, Law firms, Property management, Chiropractors, Contractors, Emergency restoration, Financial services, Franchises, HVAC, Insurance, Landscaping, Pest control, Plumbing, Restaurants, Salons, Towing, Veterinary

来源

Loman

  1. Loman homepage核实于 2026年11月8日
  2. Loman pricing (plans, request pricing)核实于 2026年11月8日
  3. Loman blog: Loman vs. Slang AI (states the $199 a month starting price), Aug 18, 2026核实于 2026年11月8日
  4. Loman terms and conditions (fees, initial term, auto-renewal, call recordings)核实于 2026年11月8日
  5. Loman: Multilingual phone answering (55 languages)核实于 2026年11月8日

Slang AI

  1. Slang AI homepage核实于 2026年11月8日
  2. Slang AI pricing and FAQ核实于 2026年11月8日
  3. Slang AI Terms of Service (30-day pilot period, order form auto-renewal)核实于 2026年11月8日
  4. Slang AI vs Sadie (Slang starting at $399/month)核实于 2026年11月8日

NextPhone

  1. NextPhone homepage核实于 2026年11月8日
  2. NextPhone pricing and FAQ核实于 2026年11月8日
  3. NextPhone security (AI training, SOC 2, BAAs)核实于 2026年11月8日
  4. NextPhone industries核实于 2026年11月8日
  5. NextPhone: AI Receptionist on the App Store核实于 2026年11月8日

Upfirst

  1. Upfirst homepage核实于 2026年11月8日
  2. Upfirst pricing and FAQs核实于 2026年11月8日
  3. Upfirst Help Center: pricing FAQs核实于 2026年11月8日
  4. Upfirst integrations核实于 2026年11月8日
  5. Upfirst documentation: MCP server and custom actions核实于 2026年11月8日
  6. Upfirst privacy policy核实于 2026年11月8日
  7. Upfirst Help Center: adding Upfirst to your phone's home screen核实于 2026年11月8日