最适合餐厅的 AI 电话接听
可接外卖订单、在 OpenTable 或 Resy 中订位、回答营业时间和停车问题的 AI 接待员,按真实价格为餐厅排名。
概览
周五用餐高峰时,前厅没人想停下来第十次回答“你们周一营业吗?”。餐厅的电话有三类:关于营业时间、停车和菜单的问题;订位;以及外卖订单。通用 AI 接待员能处理第一类。只有专为餐厅打造的工具才能妥善处理另外两类,因为它们需要与您的订位系统或 POS 对接。
我们正是这样为收录中将餐厅列为服务对象的四款工具排名的:首先看它们能否直接接单或订位,其次看价格和合同条款。在相关之处,价格假设每月 200 通电话、每通约 3 分钟;四款中有三款无论通话量都按固定月费收费。
1. Loman:最适合外卖和配送订单
Loman 专为接听电话订单而打造。它读取您的菜单,接收带有加料和口味选项的订单,在通话中收取银行卡付款,推荐加购项,并把订单发送到您的 POS:Toast、Square、Clover、SpotOn、Shift4 (SkyTab)、Aloha、Olo 或 Stream(Loman)。它还能在 OpenTable 或 Resy 中订位,同时接听最多 50 通电话,并同步售罄菜品。
它的价格页面要求获取报价,但其博客表示套餐每月 $199 起,通话不限量,不按分钟收费(Loman 与 Slang 对比)。带 POS 集成的电话接单功能属于 Premium 档位,价格需询问。您可以选择 1、3、6 或 12 个月的初始期限;提前解约需要支付剩余期限的费用(条款)。Loman 表示上线需要 24 到 48 小时。请阅读我们的 Loman 评测。

2. Slang AI:最适合以订位为主的餐厅
Slang AI 围绕订位打造。它在 OpenTable、SevenRooms、Resy 或 Yelp 中预订和修改桌位,收集特殊要求,为 Tripleseat 或 Perfect Venue 记录包场活动咨询,并把 VIP 转给员工(Slang)。其 Premium 档位增加了可在通话中切换 97 种语言的语音,并能向来电者推荐您的姊妹餐厅。
每个门店每月 $399 起,Premium 从 $599 起,每个套餐都需要报价(价格)。没有列出 POS 集成,所以它不是接电话订单的工具。新客户可以在前 30 天内取消并退还该期间的费用;之后,除非提前 30 天取消,订单将按相同期限续订(条款)。请阅读我们的 Slang AI 评测。

3. NextPhone:问答和预约都是固定价格
NextPhone 是一款通用 AI 接待员,将餐饮列为其服务行业之一(行业)。它根据您的网站回答问题,在 Google、Outlook、Calendly 等日历中预约,给来电者发送链接短信,并转接给您的员工。它没有列出订位系统或 POS。
它适合餐厅的地方在于价格:每月 $199,通话不限量,无论线路多忙都没有超额费用。它支持 14 种语言。用它来替员工接听询问营业时间和路线的电话,并把您的在线点餐或订位页面链接以短信发给来电者。提供 7 天免费试用,无开通费。

4. Upfirst:来电不多时最便宜
Upfirst 将餐厅列为其服务对象(Upfirst)。和 NextPhone 一样,它可以处理问答、留言、转接和短信,但没有列出订位系统或 POS。它按通话计费:200 通电话在 Pro 上 $159.95,但每月 600 通电话的繁忙餐厅要付 $299,超出部分每通 $0.70。每月 80 通电话的小咖啡馆付 $59.95。
您可以根据自己的网站自行设置,14 天试用,无需信用卡,套餐按月付费。

哪款适合您的餐厅
- 大部分来电是订单: Loman,订单会直接进入 POS 并在通话中完成付款。
- 大部分来电是订位或活动: Slang AI。
- 主要想回答问题并给来电者发送链接短信: 线路繁忙选 NextPhone,来电较少选 Upfirst。
在与 Loman 或 Slang 签约之前,请以书面形式拿到月费、任何通话次数或通话时长限制,以及任何开通费。两者的每个套餐都需要报价,并且除非您取消,首个期限结束后都会继续计费。
精选推荐
我们的首选
–
A restaurant AI phone agent that takes orders and payments into your POS and books tables, with flat pricing and no per-minute fees.
访问 Loman优点
- Takes full phone orders with modifiers and payment, straight into Toast, Square, Clover and other POS systems
- Flat monthly fee per location with no per-minute charges; its blog puts the start at $199 a month
- Answers many calls at once, so the line is never busy at peak
- Syncs the menu in real time, so sold-out items and price changes apply mid-call
- Answers in 55 languages, detecting the caller's language and sending tickets in English
- Live in 24 to 48 hours, keeping your existing number by forwarding
缺点
- Its pricing page has no prices: you request a quote and book a demo
- Priced per location on a 1 to 12 month initial term; leaving early makes the rest of the term due, and fees are non-refundable
- No free trial on its site, only a demo call
- Restaurants only
US$399/月
An AI phone host for full-service restaurants that answers questions and books reservations in OpenTable, Resy or SevenRooms, from $399 per location.
访问 Slang AI优点
- Built for reservations: books, changes and cancels in OpenTable, SevenRooms, Resy and Yelp
- Publishes starting prices per location, $399 Core and $599 Premium
- Premium answers in 97 languages and can switch mid-call
- Call recordings and summaries, with VIPs routed straight to staff
- Captures private-event leads into Tripleseat or Perfect Venue
- SOC 2 Type 2 compliant
缺点
- Priced per location, so groups pay for every restaurant
- No self-serve signup: every plan goes through a quote
- No POS integration listed, so it isn't built for taking takeout orders by phone
- Call limits, contract length and setup fees aren't published; its terms auto-renew each order for the same length unless cancelled 30 days before it ends
- Setup time is unclear: the same page says same day and within the first week
US$199/月
An AI receptionist for law firms and service businesses with unlimited calls at a flat $199 a month, no per-minute fees and a 7-day free trial.
访问 NextPhone优点
- Flat $199 a month for unlimited inbound calls, with no per-minute charges, overage fees or setup fee
- Self-serve signup with a 7-day free trial, month-to-month with no contract
- Answers in 14 languages, switching when the caller does, with 30 voices to choose from
- Books into Google, Outlook, Calendly, Acuity, Cal.com and OnceHub and texts the caller a confirmation
- Says it never trains AI on your calls and has opted out of training with every AI provider it uses
缺点
- Doesn't sign BAAs, and its terms forbid use with protected health information
- Hasn't completed a SOC 2 audit of its own
- CRM updates and Zapier, Make and API access start at the $299 Growth plan
- 2-way texting and calling from your business number need the $599 Scale plan
- No toll-free numbers
US$24.95/月
An AI receptionist that answers calls and texts 24/7, books appointments and blocks spam, from $24.95 a month for 30 calls.
访问 Upfirst优点
- Cheap entry point: $24.95 a month for 30 calls, or $20 billed annually
- Every feature on every plan, including booking, warm transfers, texting, recordings and 35+ languages
- Spam, robocalls and calls under 15 seconds don't count toward your calls
- 14-day trial (up to 100 calls) with no credit card, and month-to-month plans
- Books into Google Calendar, Outlook, Calendly, Acuity, Square and Clio Manage, with Zapier and Make for the rest
缺点
- Small plans fill up fast: 30 calls on Starter, then $1.50 per extra call
- No refund if you prepay a year and cancel
- BAAs for compliance are only on the custom Enterprise plan
- No native mobile app; the web app can be saved to a phone's home screen
- Each extra agent, for another location or business line, adds $9.95 a month
功能
| Loman | Slang AI | NextPhone | Upfirst | |
|---|---|---|---|---|
| 起价 | – | US$399/月 | US$199/月 | US$24.95/月 |
| 计费方式 | 固定费用 | 固定费用 | 固定费用 | 按通话 |
| 免费套餐 | 否 | 否 | 否 | 否 |
| 免费试用 | 未说明 | 未说明 | 7 days, cancel before it ends and you aren't charged | 14 days or 100 calls, whichever comes first, plus 25 texts; no credit card |
| 按月付费 | 是 | 未说明 | 是 | 是 |
| 开通费 | 未说明 | 未说明 | 无 | 未说明 |
| 附带电话号码 | 未说明 | 是 | 是 | 是 |
| 保留现有号码 | 是 | 是 | 是 | 是 |
| 转接通话 | 是 | 是 | 是 | 是 |
| 预约 | 是 | 是 | 是 | 是 |
| 给来电者发短信 | 是 | 是 | 是 | 是 |
| 通话摘要 | 是 | 是 | 是 | 是 |
| 通话录音 | 是 | 是 | 是 | 是 |
| 外呼 | 未说明 | 未说明 | 未说明 | 未说明 |
| 骚扰电话过滤 | 未说明 | 未说明 | 是 | 是 |
| 真人接听 | 未说明 | 未说明 | 未说明 | 未说明 |
| HIPAA | 未说明 | 未说明 | 否 | 是 |
| 语言 | Afrikaans, Arabic, Armenian, Azerbaijani, Bosnian, Bulgarian, Cantonese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Filipino, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Marathi, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Welsh | English, Spanish | English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Arabic, Hindi, Mandarin, Japanese, Korean, Vietnamese | English, Spanish, French, Portuguese, Korean, Russian, Vietnamese |
| 日历 | OpenTable, Resy | OpenTable, SevenRooms, Resy, Yelp | Google Calendar, Microsoft Outlook, Calendly, Acuity Scheduling, Cal.com, OnceHub | Google Calendar, Outlook, Calendly, Acuity Scheduling, Square, Clio Manage |
| 集成 | Toast, Square, Clover, SpotOn, Shift4 (SkyTab), Aloha by NCR, Olo, Stream, OpenTable, Resy | OpenTable, SevenRooms, Resy, Yelp, Tripleseat, Perfect Venue | Clio Manage, Clio Grow, MyCase, Lawmatics, PracticePanther, HubSpot, Salesforce, GoHighLevel, Jobber, ServiceTitan, Housecall Pro, Zapier, Make, Slack, Webhooks | Zapier, Make, Clio, Custom API actions, MCP server |
| 行业 | Restaurants | Restaurants | Legal, Financial services, Professional services, Real estate, Construction and trades, Home services, Beauty and personal care, Wellness and fitness, Food and dining, Automotive | Real estate, Law firms, Property management, Chiropractors, Contractors, Emergency restoration, Financial services, Franchises, HVAC, Insurance, Landscaping, Pest control, Plumbing, Restaurants, Salons, Towing, Veterinary |
来源
Loman
- Loman homepage核实于 2026年11月8日
- Loman pricing (plans, request pricing)核实于 2026年11月8日
- Loman blog: Loman vs. Slang AI (states the $199 a month starting price), Aug 18, 2026核实于 2026年11月8日
- Loman terms and conditions (fees, initial term, auto-renewal, call recordings)核实于 2026年11月8日
- Loman: Multilingual phone answering (55 languages)核实于 2026年11月8日
Slang AI
- Slang AI homepage核实于 2026年11月8日
- Slang AI pricing and FAQ核实于 2026年11月8日
- Slang AI Terms of Service (30-day pilot period, order form auto-renewal)核实于 2026年11月8日
- Slang AI vs Sadie (Slang starting at $399/month)核实于 2026年11月8日
NextPhone
- NextPhone homepage核实于 2026年11月8日
- NextPhone pricing and FAQ核实于 2026年11月8日
- NextPhone security (AI training, SOC 2, BAAs)核实于 2026年11月8日
- NextPhone industries核实于 2026年11月8日
- NextPhone: AI Receptionist on the App Store核实于 2026年11月8日
Upfirst
- Upfirst homepage核实于 2026年11月8日
- Upfirst pricing and FAQs核实于 2026年11月8日
- Upfirst Help Center: pricing FAQs核实于 2026年11月8日
- Upfirst integrations核实于 2026年11月8日
- Upfirst documentation: MCP server and custom actions核实于 2026年11月8日
- Upfirst privacy policy核实于 2026年11月8日
- Upfirst Help Center: adding Upfirst to your phone's home screen核实于 2026年11月8日



