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物業管理最佳 AI 接待員

物業管理公司的 AI 電話接聽:租賃詢問、維修申請和下班後的緊急狀況。四款工具依串接功能與每月 200 通電話的費用排名。

概覽

概覽
服務計費方式方案內含可免費試用預約轉接通話傳簡訊給來電者真人接聽
My AI Front DeskUS$99/月按分鐘200 分鐘免費試用是是是未說明
UpfirstUS$24.95/月按通話30 通免費試用是是是未說明
Abby ConnectUS$164/月按分鐘50 分鐘免費試用是是是是
QuoUS$19/月按通話10 通免費試用未說明是是未說明

物業管理辦公室會接到三種電話:詢問物件的潛在租客、回報漏水的房客,以及來關心狀況的屋主。大多數電話都可以先留言再回電。但凌晨兩點水管爆裂就不行。AI 接待員會接聽所有電話、安排看屋、記錄維修申請,並把真正的緊急狀況轉給值班人員。

我們的清單中只有四款工具將物業管理列為服務對象,所以這份名單很短。我們依它們是否能串接物業管理軟體、如何分派緊急狀況,以及在每月 200 通、每通約 3 分鐘(600 分鐘)時的費用排名。

1. My AI Front Desk:唯一能串接物業管理軟體的工具

My AI Front Desk(現更名為 Frontdesk)大力向物業管理公司推廣,並能串接 AppFolio、Yardi、Buildium、Entrata 和 RealPage(AppFolio 串接)。它依意圖分派來電者,以即時轉接並附上口頭摘要的方式處理緊急來電,把看屋預約進 Google Calendar、Outlook 或 Calendly,並傳送確認簡訊。

一個方案就能涵蓋大多數辦公室:每月 $99 含 200 分鐘,之後每分鐘 $0.25,從點數池扣除,點數池內含約 40 分鐘額外通話,每 1,000 點儲值 $10,所以 600 分鐘約 $189(價格)。同一個方案還加上網站聊天機器人和雙向簡訊,對不想打電話的潛在租客很方便。它表示能說 20 多種語言,包括西班牙語、華語和越南語。自助方案只保留最近 200 筆通話和聊天紀錄,所以請匯出您需要存檔的資料。

Frontdesk pricing cards: Business-in-a-Box at $99 per month or $79 billed annually with 200 voice minutes and a 7-day free trial, next to custom Partner / Enterprise pricing
My AI Front Desk's two plansmyaifrontdesk.com

2. Upfirst:設定最簡單,帳單可預期

Upfirst 將物業管理和不動產列為服務對象(Upfirst)。它全天候接聽、記錄留言、把看屋預約進 Google、Outlook、Calendly 或 Acuity、溫轉接緊急來電,並傳簡訊給來電者。

它按通計費而非按分鐘,所以花十分鐘描述問題的房客,和問一個簡單問題的費用一樣。以 200 通計算,Pro 為 $159.95 含 300 通。每增加一個代理(例如另一間辦公室或另一個物件組合專線),每月 $9.95。它無法直接串接物業管理軟體;如果有人能設定,可以用 Zapier、Make 或其 API 補足。

Upfirst pricing page with plans for 30 calls at $24.95, 90 calls at $59.95, 300 calls at $159.95 and 600 calls at $299 a month, the features included in every plan, and an Enterprise plan for 1,000+ calls
Upfirst's plans, priced by calls a monthupfirst.ai

3. Abby Connect:棘手的電話交給待命的真人

Abby Connect 結合 AI 與真人接待員,並將物業管理和不動產列為服務行業(Abby)。您可以讓 AI 處理租賃問題和看屋申請,而每通維修電話都由真人接聽;或者在房客情緒不佳時,讓 AI 溫轉接給真人接待員。

這樣的彈性需要付出代價。AI 每分鐘約 $1.38 到 $1.65,所以 600 分鐘 AI 通話在 Professional 方案加超量費下約每月 $899。它適合正在取代真人電話代接服務的較大型物業管理公司,而不是小房東。

Abby Connect pricing: Starter $164 for 50 Abby Minutes, Essential $329 for 100, Professional $599 for 200 (most popular), Growth $1,380 for 500, each with a Start free trial button
Abby Connect's plans, one minute bucket for human and AI answeringabby.com

4. Quo:適合也需要電話系統的團隊

Quo 是共用的公司電話應用程式,內建 AI 代理 Sona,可以接聽未接來電、下班後來電或所有來電,記錄留言、轉接電話,並在通話中傳送連結給來電者(Sona)。物業管理是它鎖定的行業之一。每通 Sona 通話都會錄音、轉成逐字稿並摘要,放在您團隊原本就在使用的 Quo 收件匣中。

以 200 通計算,它最便宜:一個 $19 的 Starter 席位加上 Sona 約 250 通的 $99 級距,共 $118。但 Sona 只能在 Quo 號碼上運作,沒有文件說明的行事曆預約功能(改為傳送預約連結),也無法串接物業管理軟體。每位員工還要另外加一個席位。

Quo pricing page with monthly plans: Starter $19, Business $33 and Scale $47 per user per month, and a 7-day free trial
Quo's phone plans, which Sona requires, billed monthlyquo.com

為房客做好設定

  • 定義何謂緊急。 淹水、沒暖氣、瓦斯味、被鎖在門外:告訴 AI 每次都要把這些轉到您的值班號碼。
  • 把租賃和維修分開。 潛在租客想知道空房狀況並預約看屋;房客想登記一張維修單。為兩者各自設定問題。
  • 確認轉接沒人接時會發生什麼。 讓 AI 記錄詳細留言,並傳簡訊給第二位聯絡人。

如果您只想比較價格,請參閱 最便宜的 AI 接待員。

精選推薦

  1. My AI Front Desk

    我們的首選

    US$99/月

    An AI receptionist that answers, transfers and books calls, bundled with chat, SMS and a CRM, from $99 a month for 200 minutes.

    優點

    • Published price and overage: $99 a month for 200 minutes, then $0.25 a minute, with no contract
    • Self-serve signup with a 7-day free trial
    • Live-transfers urgent calls with a spoken summary and books into Google Calendar, Outlook or Calendly
    • Website chat, two-way SMS, email drafts and a CRM come in the same plan
    • Signs a BAA for HIPAA and connects to therapy, property-management and ecommerce software

    缺點

    • Only 200 minutes on the self-serve plan; there is no larger published tier between it and custom Enterprise pricing
    • Outbound calls are capped at 20 a day on Business-in-a-Box
    • Keeps only the last 200 call and chat logs on Business-in-a-Box
    • Usage charges can apply during the free trial, and refunds are generally not given
    • API access is limited to custom Partner and Enterprise plans
    前往 My AI Front Desk
  2. Upfirst

    US$24.95/月

    An AI receptionist that answers calls and texts 24/7, books appointments and blocks spam, from $24.95 a month for 30 calls.

    優點

    • Cheap entry point: $24.95 a month for 30 calls, or $20 billed annually
    • Every feature on every plan, including booking, warm transfers, texting, recordings and 35+ languages
    • Spam, robocalls and calls under 15 seconds don't count toward your calls
    • 14-day trial (up to 100 calls) with no credit card, and month-to-month plans
    • Books into Google Calendar, Outlook, Calendly, Acuity, Square and Clio Manage, with Zapier and Make for the rest

    缺點

    • Small plans fill up fast: 30 calls on Starter, then $1.50 per extra call
    • No refund if you prepay a year and cancel
    • BAAs for compliance are only on the custom Enterprise plan
    • No native mobile app; the web app can be saved to a phone's home screen
    • Each extra agent, for another location or business line, adds $9.95 a month
    前往 Upfirst
  3. Abby Connect

    US$164/月

    A hybrid answering service: an AI receptionist and US-based live receptionists on one plan, from $164 a month. AI minutes count half.

    優點

    • AI and live US-based receptionists on one plan, chosen per call type, with warm transfer to a person on the same call
    • AI minutes count half, so a plan covers up to twice as many minutes when the AI answers
    • Published prices, a free trial, no setup fee and month-to-month terms
    • AI answers in English and Spanish, detecting the caller's language, and books into Google Calendar, Calendly and Acuity
    • Transcripts, AI summaries, sentiment scores and recordings for every call in the app and portal

    缺點

    • Even all-AI answering costs about $1.38 to $1.65 a minute, well above most AI-only receptionists
    • Usage is billed by the minute, so long calls eat the plan quickly
    • HIPAA compliance is offered only for human answering, not the AI
    • Trial length isn't published, and human receptionists book appointments only through Calendly
    前往 Abby Connect
  4. Quo

    US$19/月

    Sona, the AI agent in the Quo (formerly OpenPhone) phone system, answers calls 24/7. Plans from $19 a user include 10 calls; more cost $25 to $199 a month.

    優點

    • Cheap to start: every Quo plan includes about 10 Sona calls a month, and 600 calls cost $199 a month on top of the phone plan
    • Per-call pricing with an overage switch: leave it off and Sona never bills beyond your tier, or turn it on at $0.45 to $1.00 a call
    • A full business phone system comes with it: numbers, free porting, shared inboxes, texting, phone menus and apps on every device
    • Sona transfers callers, texts links mid-call and logs every call with a recording, transcript and summary
    • Answers in English, Spanish or French, and a HIPAA BAA is available on Business and Scale

    缺點

    • Works only inside Quo: your calls have to come through a Quo number, so you can't add Sona to another phone system
    • Answers inbound calls only; Sona can't make outbound calls
    • Scheduling means texting the caller a booking link; Quo documents no calendar that Sona books into
    • The phone plan is priced per user, so a larger team pays for every seat on top of Sona's tier
    • Starter only gets summaries and transcripts for Sona-handled calls, and call summaries are always in English
    前往 Quo

功能

功能
My AI Front DeskUpfirstAbby ConnectQuo
起價US$99/月US$24.95/月US$164/月US$19/月
計費方式按分鐘按通話按分鐘按通話
免費方案否否否否
免費試用7 days; usage charges can still apply during the trial14 days or 100 calls, whichever comes first, plus 25 texts; no credit cardFree trial on every plan; length not stated7-day free trial of Quo with all AI features, Sona included; paid Quo customers can also get a one-time 7-day Sona trial with unlimited calls that converts to paid unless canceled
按月付費是是是是
開通費未說明未說明無未說明
附電話號碼未說明是是是
保留現有號碼是是是是
轉接通話是是是是
預約是是是未說明
傳簡訊給來電者是是是是
通話摘要是是是是
通話錄音是是是是
外撥是未說明是否
騷擾電話過濾是是是未說明
真人接聽未說明未說明是未說明
HIPAA是是是是
語言English, Spanish, Mandarin, VietnameseEnglish, Spanish, French, Portuguese, Korean, Russian, VietnameseEnglish, SpanishEnglish, Spanish, French
行事曆Google Calendar, Outlook, CalendlyGoogle Calendar, Outlook, Calendly, Acuity Scheduling, Square, Clio ManageGoogle Calendar, Calendly, Acuity Scheduling, Microsoft Outlook未說明
整合Zapier, SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, Fusion Web Clinic, IntakeQ, Practice Better, AppFolio, Yardi, Buildium, Entrata, RealPage, Shopify, WooCommerce, KlaviyoZapier, Make, Clio, Custom API actions, MCP serverSalesforce, HubSpot, Zoho CRM, Pipedrive, ActiveCampaign, Mailchimp, QuickBooks, Square, Zendesk, Slack, Microsoft Teams, Google Sheets, Google Drive, Google Contacts, Notion, Airtable, Asana, monday.com, TrelloJobber, HubSpot, Salesforce, Zoho CRM, Pipedrive, Attio, Clio, HighLevel, Housecall Pro, JobTread, Gong, Slack, Google Contacts, Zapier, Make
產業Property management, Retail and ecommerce, Therapy practices, Real estate, Accounting and finance, Legal, AutomotiveReal estate, Law firms, Property management, Chiropractors, Contractors, Emergency restoration, Financial services, Franchises, HVAC, Insurance, Landscaping, Pest control, Plumbing, Restaurants, Salons, Towing, VeterinaryLegal, Home services, HVAC, Plumbing, Business services, Financial services, Healthcare, Beauty and wellness, Dental, Chiropractic, Accounting, Real estate, Property managementHome services, Law firms, Property management, Healthcare, Education

來源

My AI Front Desk

  1. Frontdesk homepage查核於 2026年11月8日
  2. Frontdesk AI receptionist pricing查核於 2026年11月8日
  3. Frontdesk: AI phone receptionist查核於 2026年11月8日
  4. Frontdesk: AI calendar booking查核於 2026年11月8日
  5. Frontdesk: AI receptionist for mental health practices (HIPAA, languages, EHRs)查核於 2026年11月8日
  6. Frontdesk: AppFolio integration (also Yardi, Buildium, Entrata, RealPage pages)查核於 2026年11月8日
  7. Frontdesk: Shopify integration (also WooCommerce, Klaviyo pages)查核於 2026年11月8日
  8. Frontdesk terms of service (trial, refunds, data use)查核於 2026年11月8日

Upfirst

  1. Upfirst homepage查核於 2026年11月8日
  2. Upfirst pricing and FAQs查核於 2026年11月8日
  3. Upfirst Help Center: pricing FAQs查核於 2026年11月8日
  4. Upfirst integrations查核於 2026年11月8日
  5. Upfirst documentation: MCP server and custom actions查核於 2026年11月8日
  6. Upfirst privacy policy查核於 2026年11月8日
  7. Upfirst Help Center: adding Upfirst to your phone's home screen查核於 2026年11月8日

Abby Connect

  1. Abby Connect pricing (plans, Abby Minutes, overage)查核於 2026年11月8日
  2. Abby Connect: AI Receptionist查核於 2026年11月8日
  3. Abby Connect homepage (human, AI or both)查核於 2026年11月8日
  4. Abby Connect FAQ查核於 2026年11月8日
  5. Abby Connect: Outbound calls查核於 2026年11月8日
  6. AbbyGo on the App Store查核於 2026年11月8日
  7. AbbyGo on Google Play查核於 2026年11月8日
  8. Abby Connect: Abby vs Conversational ("Included with Abby": Abby hosts your business number)查核於 2026年11月8日

Quo

  1. Quo pricing (plans, Sona credit tiers, integrations, add-ons, FAQ)查核於 2026年11月8日
  2. Quo: Sona AI agent (capabilities and FAQ: pricing, trial, languages, inbound only)查核於 2026年11月8日
  3. Quo help: Sona pricing (credits, tiers, overages, eligibility)查核於 2026年11月8日
  4. Quo help: Sona setup and configuration (call flows, voices, languages)查核於 2026年11月8日
  5. Quo help: Sona actions (send SMS, transfer call, create Jobber request)查核於 2026年11月8日
  6. Quo help: Sona job guide (scheduling by booking link)查核於 2026年11月8日
  7. Quo help: HIPAA compliance (BAA on Business and Scale)查核於 2026年11月8日
  8. Quo help: Managing your trial (7 days, includes Sona)查核於 2026年11月8日
  9. Quo help: Install apps (web, Mac, Windows, iOS, Android)查核於 2026年11月8日
  10. Quo help: Call transfer (manual transfers need Business or Scale)查核於 2026年11月8日