The best AI receptionist for property management
AI answering for property managers: leasing calls, maintenance requests and after-hours emergencies. Four tools ranked by integrations and cost at 200 calls a month.
At a glance
| Service | Billing | Included | Try it free | Books appointments | Transfers live calls | Texts callers | Human backup | ||
|---|---|---|---|---|---|---|---|---|---|
| My AI Front Desk | $99/mo | Per minute | 200 min | Free trial | Yes | Yes | Yes | Not stated | |
| Upfirst | $24.95/mo | Per call | 30 calls | Free trial | Yes | Yes | Yes | Not stated | |
| Abby Connect | $164/mo | Per minute | 50 min | Free trial | Yes | Yes | Yes | Yes | |
| Quo | $19/mo | Per call | 10 calls | Free trial | Not stated | Yes | Yes | Not stated |
A property management office gets three kinds of calls: prospects asking about a unit, tenants reporting a leak, and owners checking in. Most of them can wait for a message and a callback. A burst pipe at 2 a.m. can’t. An AI receptionist answers all of them, books showings, logs maintenance requests and sends the real emergencies to whoever is on call.
Only four tools in our listing name property management among the businesses they serve, so this list is short. We ranked them by whether they connect to property management software, how they route emergencies, and what they cost at 200 calls a month at about 3 minutes each (600 minutes).
1. My AI Front Desk: the only one that connects to property software
My AI Front Desk (now branded Frontdesk) markets heavily to property managers and integrates with AppFolio, Yardi, Buildium, Entrata and RealPage (AppFolio integration). It routes callers by intent, live-transfers urgent calls with a spoken summary, books showings into Google Calendar, Outlook or Calendly, and texts confirmations.
One plan covers most offices: $99 a month for 200 minutes, then $0.25 a minute from a credit pool that includes about 40 extra minutes and reloads at $10 per 1,000 credits, so about $189 at 600 minutes (pricing). The same plan adds a website chatbot and two-way texting, handy for prospects who’d rather not call. It says it speaks 20+ languages, including Spanish, Mandarin and Vietnamese. The self-serve plan keeps only the last 200 call and chat logs, so export what you need for your records.
2. Upfirst: simplest setup and predictable bills
Upfirst lists property management and real estate among the businesses it serves (Upfirst). It answers around the clock, takes messages, books showings into Google, Outlook, Calendly or Acuity, warm-transfers urgent calls and texts callers.
It bills per call, not per minute, so a tenant who takes ten minutes to describe a problem costs the same as a quick question. At 200 calls, Pro costs $159.95 for 300 calls. Each extra agent, for another office or portfolio line, is $9.95 a month. It doesn’t connect to property software directly; Zapier, Make or its API fill that gap if you have someone to set it up.
3. Abby Connect: people on call for the hard ones
Abby Connect mixes AI with live receptionists and lists property management and real estate among its industries (Abby). You can let the AI handle leasing questions and showing requests while a person takes every maintenance call, or have the AI warm-transfer to a human receptionist when a tenant is upset.
That flexibility costs money. AI minutes work out to about $1.38 to $1.65 each, so 600 AI minutes run roughly $899 a month on the Professional plan with overage. It fits a larger management company replacing a human answering service, not a small landlord.
4. Quo: for teams that also need a phone system
Quo is a shared business phone app, with an AI agent, Sona, that answers missed, after-hours or every call, takes messages, transfers calls and texts callers links mid-call (Sona). Property management is one of the industries it targets. Every Sona call is recorded, transcribed and summarized in the Quo inbox your team already works from.
It’s the cheapest at 200 calls: one Starter seat at $19 plus Sona’s $99 tier for about 250 calls, so $118. But Sona only works on Quo numbers, has no documented calendar booking (it texts a booking link instead), and doesn’t connect to property management software. Every staff member is another seat on top.
Setting it up for tenants
- Define an emergency. Flooding, no heat, gas smell, lockouts: tell the AI to transfer these to your on-call number, every time.
- Split leasing from maintenance. Prospects want availability and a showing; tenants want a work order logged. Give each its own questions.
- Check what happens when nobody answers the transfer. Have the AI take a detailed message and text it to a second person.
If you’d rather compare on price alone, see the cheapest AI receptionists.
Best picks
Our pick
$99/mo
An AI receptionist that answers, transfers and books calls, bundled with chat, SMS and a CRM, from $99 a month for 200 minutes.
Visit My AI Front DeskStrengths
- Published price and overage: $99 a month for 200 minutes, then $0.25 a minute, with no contract
- Self-serve signup with a 7-day free trial
- Live-transfers urgent calls with a spoken summary and books into Google Calendar, Outlook or Calendly
- Website chat, two-way SMS, email drafts and a CRM come in the same plan
- Signs a BAA for HIPAA and connects to therapy, property-management and ecommerce software
Weaknesses
- Only 200 minutes on the self-serve plan; there is no larger published tier between it and custom Enterprise pricing
- Outbound calls are capped at 20 a day on Business-in-a-Box
- Keeps only the last 200 call and chat logs on Business-in-a-Box
- Usage charges can apply during the free trial, and refunds are generally not given
- API access is limited to custom Partner and Enterprise plans
$24.95/mo
An AI receptionist that answers calls and texts 24/7, books appointments and blocks spam, from $24.95 a month for 30 calls.
Visit UpfirstStrengths
- Cheap entry point: $24.95 a month for 30 calls, or $20 billed annually
- Every feature on every plan, including booking, warm transfers, texting, recordings and 35+ languages
- Spam, robocalls and calls under 15 seconds don't count toward your calls
- 14-day trial (up to 100 calls) with no credit card, and month-to-month plans
- Books into Google Calendar, Outlook, Calendly, Acuity, Square and Clio Manage, with Zapier and Make for the rest
Weaknesses
- Small plans fill up fast: 30 calls on Starter, then $1.50 per extra call
- No refund if you prepay a year and cancel
- BAAs for compliance are only on the custom Enterprise plan
- No native mobile app; the web app can be saved to a phone's home screen
- Each extra agent, for another location or business line, adds $9.95 a month
$164/mo
A hybrid answering service: an AI receptionist and US-based live receptionists on one plan, from $164 a month. AI minutes count half.
Visit Abby ConnectStrengths
- AI and live US-based receptionists on one plan, chosen per call type, with warm transfer to a person on the same call
- AI minutes count half, so a plan covers up to twice as many minutes when the AI answers
- Published prices, a free trial, no setup fee and month-to-month terms
- AI answers in English and Spanish, detecting the caller's language, and books into Google Calendar, Calendly and Acuity
- Transcripts, AI summaries, sentiment scores and recordings for every call in the app and portal
Weaknesses
- Even all-AI answering costs about $1.38 to $1.65 a minute, well above most AI-only receptionists
- Usage is billed by the minute, so long calls eat the plan quickly
- HIPAA compliance is offered only for human answering, not the AI
- Trial length isn't published, and human receptionists book appointments only through Calendly
$19/mo
Sona, the AI agent in the Quo (formerly OpenPhone) phone system, answers calls 24/7. Plans from $19 a user include 10 calls; more cost $25 to $199 a month.
Visit QuoStrengths
- Cheap to start: every Quo plan includes about 10 Sona calls a month, and 600 calls cost $199 a month on top of the phone plan
- Per-call pricing with an overage switch: leave it off and Sona never bills beyond your tier, or turn it on at $0.45 to $1.00 a call
- A full business phone system comes with it: numbers, free porting, shared inboxes, texting, phone menus and apps on every device
- Sona transfers callers, texts links mid-call and logs every call with a recording, transcript and summary
- Answers in English, Spanish or French, and a HIPAA BAA is available on Business and Scale
Weaknesses
- Works only inside Quo: your calls have to come through a Quo number, so you can't add Sona to another phone system
- Answers inbound calls only; Sona can't make outbound calls
- Scheduling means texting the caller a booking link; Quo documents no calendar that Sona books into
- The phone plan is priced per user, so a larger team pays for every seat on top of Sona's tier
- Starter only gets summaries and transcripts for Sona-handled calls, and call summaries are always in English
Features
| My AI Front Desk | Upfirst | Abby Connect | Quo | |
|---|---|---|---|---|
| Starts at | $99/mo | $24.95/mo | $164/mo | $19/mo |
| Billing | Per minute | Per call | Per minute | Per call |
| Free plan | No | No | No | No |
| Free trial | 7 days; usage charges can still apply during the trial | 14 days or 100 calls, whichever comes first, plus 25 texts; no credit card | Free trial on every plan; length not stated | 7-day free trial of Quo with all AI features, Sona included; paid Quo customers can also get a one-time 7-day Sona trial with unlimited calls that converts to paid unless canceled |
| Month to month | Yes | Yes | Yes | Yes |
| Setup fee | Not stated | Not stated | None | Not stated |
| Phone number included | Not stated | Yes | Yes | Yes |
| Keep your number | Yes | Yes | Yes | Yes |
| Transfers live calls | Yes | Yes | Yes | Yes |
| Books appointments | Yes | Yes | Yes | Not stated |
| Texts callers | Yes | Yes | Yes | Yes |
| Call summaries | Yes | Yes | Yes | Yes |
| Call recording | Yes | Yes | Yes | Yes |
| Outbound calls | Yes | Not stated | Yes | No |
| Spam filtering | Yes | Yes | Yes | Not stated |
| Human backup | Not stated | Not stated | Yes | Not stated |
| HIPAA | Yes | Yes | Yes | Yes |
| Languages | English, Spanish, Mandarin, Vietnamese | English, Spanish, French, Portuguese, Korean, Russian, Vietnamese | English, Spanish | English, Spanish, French |
| Calendars | Google Calendar, Outlook, Calendly | Google Calendar, Outlook, Calendly, Acuity Scheduling, Square, Clio Manage | Google Calendar, Calendly, Acuity Scheduling, Microsoft Outlook | Not stated |
| Integrations | Zapier, SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, Fusion Web Clinic, IntakeQ, Practice Better, AppFolio, Yardi, Buildium, Entrata, RealPage, Shopify, WooCommerce, Klaviyo | Zapier, Make, Clio, Custom API actions, MCP server | Salesforce, HubSpot, Zoho CRM, Pipedrive, ActiveCampaign, Mailchimp, QuickBooks, Square, Zendesk, Slack, Microsoft Teams, Google Sheets, Google Drive, Google Contacts, Notion, Airtable, Asana, monday.com, Trello | Jobber, HubSpot, Salesforce, Zoho CRM, Pipedrive, Attio, Clio, HighLevel, Housecall Pro, JobTread, Gong, Slack, Google Contacts, Zapier, Make |
| Industries | Property management, Retail and ecommerce, Therapy practices, Real estate, Accounting and finance, Legal, Automotive | Real estate, Law firms, Property management, Chiropractors, Contractors, Emergency restoration, Financial services, Franchises, HVAC, Insurance, Landscaping, Pest control, Plumbing, Restaurants, Salons, Towing, Veterinary | Legal, Home services, HVAC, Plumbing, Business services, Financial services, Healthcare, Beauty and wellness, Dental, Chiropractic, Accounting, Real estate, Property management | Home services, Law firms, Property management, Healthcare, Education |
Sources
My AI Front Desk
- Frontdesk homepageChecked Nov 8, 2026
- Frontdesk AI receptionist pricingChecked Nov 8, 2026
- Frontdesk: AI phone receptionistChecked Nov 8, 2026
- Frontdesk: AI calendar bookingChecked Nov 8, 2026
- Frontdesk: AI receptionist for mental health practices (HIPAA, languages, EHRs)Checked Nov 8, 2026
- Frontdesk: AppFolio integration (also Yardi, Buildium, Entrata, RealPage pages)Checked Nov 8, 2026
- Frontdesk: Shopify integration (also WooCommerce, Klaviyo pages)Checked Nov 8, 2026
- Frontdesk terms of service (trial, refunds, data use)Checked Nov 8, 2026
Upfirst
- Upfirst homepageChecked Nov 8, 2026
- Upfirst pricing and FAQsChecked Nov 8, 2026
- Upfirst Help Center: pricing FAQsChecked Nov 8, 2026
- Upfirst integrationsChecked Nov 8, 2026
- Upfirst documentation: MCP server and custom actionsChecked Nov 8, 2026
- Upfirst privacy policyChecked Nov 8, 2026
- Upfirst Help Center: adding Upfirst to your phone's home screenChecked Nov 8, 2026
Abby Connect
- Abby Connect pricing (plans, Abby Minutes, overage)Checked Nov 8, 2026
- Abby Connect: AI ReceptionistChecked Nov 8, 2026
- Abby Connect homepage (human, AI or both)Checked Nov 8, 2026
- Abby Connect FAQChecked Nov 8, 2026
- Abby Connect: Outbound callsChecked Nov 8, 2026
- AbbyGo on the App StoreChecked Nov 8, 2026
- AbbyGo on Google PlayChecked Nov 8, 2026
- Abby Connect: Abby vs Conversational ("Included with Abby": Abby hosts your business number)Checked Nov 8, 2026
Quo
- Quo pricing (plans, Sona credit tiers, integrations, add-ons, FAQ)Checked Nov 8, 2026
- Quo: Sona AI agent (capabilities and FAQ: pricing, trial, languages, inbound only)Checked Nov 8, 2026
- Quo help: Sona pricing (credits, tiers, overages, eligibility)Checked Nov 8, 2026
- Quo help: Sona setup and configuration (call flows, voices, languages)Checked Nov 8, 2026
- Quo help: Sona actions (send SMS, transfer call, create Jobber request)Checked Nov 8, 2026
- Quo help: Sona job guide (scheduling by booking link)Checked Nov 8, 2026
- Quo help: HIPAA compliance (BAA on Business and Scale)Checked Nov 8, 2026
- Quo help: Managing your trial (7 days, includes Sona)Checked Nov 8, 2026
- Quo help: Install apps (web, Mac, Windows, iOS, Android)Checked Nov 8, 2026
- Quo help: Call transfer (manual transfers need Business or Scale)Checked Nov 8, 2026