Receptionist Picks
简体中文

最适合物业管理的 AI 接待员

面向物业经理的 AI 电话接听:租赁咨询、维修请求和下班后紧急情况。按集成和每月 200 通电话的费用为四款工具排名。

概览

概览
服务计费方式套餐内含可免费试用预约转接通话给来电者发短信真人接听
My AI Front DeskUS$99/月按分钟200 分钟免费试用是是是未说明
UpfirstUS$24.95/月按通话30 通免费试用是是是未说明
Abby ConnectUS$164/月按分钟50 分钟免费试用是是是是
QuoUS$19/月按通话10 通免费试用未说明是是未说明

物业管理办公室会接到三类电话:询问房源的潜在租客、报告漏水的租户,以及来了解情况的业主。大多数电话可以留言、稍后回电。但凌晨 2 点水管爆裂可等不了。AI 接待员会接听所有来电,预约看房,记录维修请求,并把真正的紧急情况转给值班人员。

在我们收录的工具中,只有四款将物业管理列为服务对象,所以这份榜单很短。我们按照它们是否连接物业管理软件、如何分流紧急情况,以及在每月 200 通电话、每通约 3 分钟(600 分钟)下的费用进行排名。

1. My AI Front Desk:唯一连接物业软件的工具

My AI Front Desk(现品牌名为 Frontdesk)大力面向物业经理推广,并与 AppFolio、Yardi、Buildium、Entrata 和 RealPage 集成(AppFolio 集成)。它按意图分流来电,实时转接紧急来电并附带语音摘要,在 Google Calendar、Outlook 或 Calendly 中预约看房,并发送确认短信。

一个套餐即可满足大多数办公室:每月 $99 含 200 分钟,之后从积分池中按每分钟 $0.25 扣费,积分池包含约 40 个额外分钟,每 1,000 积分 $10 充值,所以 600 分钟约 $189(价格)。同一套餐还增加了网站聊天机器人和双向短信,方便不愿打电话的潜在租客。它表示支持 20 多种语言,包括西班牙语、普通话和越南语。自助套餐只保留最近 200 条通话和聊天记录,所以请导出您需要存档的内容。

Frontdesk pricing cards: Business-in-a-Box at $99 per month or $79 billed annually with 200 voice minutes and a 7-day free trial, next to custom Partner / Enterprise pricing
My AI Front Desk's two plansmyaifrontdesk.com

2. Upfirst:设置最简单,账单可预测

Upfirst 将物业管理和房地产列为其服务对象(Upfirst)。它全天候接听、记录留言,在 Google、Outlook、Calendly 或 Acuity 中预约看房,热转接紧急来电,并给来电者发短信。

它按通话而不是按分钟计费,所以一位花十分钟描述问题的租户和一个简短提问的费用相同。200 通电话时,Pro 套餐 $159.95 含 300 通。每增加一个智能体(用于另一个办公室或物业组合线路)每月 $9.95。它不能直接连接物业软件;如果有人负责设置,可以用 Zapier、Make 或其 API 来弥补。

Upfirst pricing page with plans for 30 calls at $24.95, 90 calls at $59.95, 300 calls at $159.95 and 600 calls at $299 a month, the features included in every plan, and an Enterprise plan for 1,000+ calls
Upfirst's plans, priced by calls a monthupfirst.ai

3. Abby Connect:棘手的电话由真人处理

Abby Connect 将 AI 与人工接待员结合,并将物业管理和房地产列为其服务行业(Abby)。您可以让 AI 处理租赁问题和看房请求,由真人接听每一通维修电话;或者在租户情绪不满时让 AI 热转接给人工接待员。

这种灵活性是要花钱的。AI 分钟折合每分钟约 $1.38 到 $1.65,所以 600 个 AI 分钟在 Professional 套餐加超额费用下每月约 $899。它适合替换人工电话应答服务的大型物业管理公司,而不是小房东。

Abby Connect pricing: Starter $164 for 50 Abby Minutes, Essential $329 for 100, Professional $599 for 200 (most popular), Growth $1,380 for 500, each with a Start free trial button
Abby Connect's plans, one minute bucket for human and AI answeringabby.com

4. Quo:适合同时需要电话系统的团队

Quo 是一款共享的企业电话应用,其 AI 智能体 Sona 可以接听漏接、下班后或所有来电,记录留言、转接电话,并在通话中给来电者发送链接短信(Sona)。物业管理是它面向的行业之一。每通 Sona 通话都会被录音、转录并汇总到您团队已在使用的 Quo 收件箱中。

200 通电话时它最便宜:一个 $19 的 Starter 席位加上 Sona 约 250 通电话的 $99 档位,共 $118。但 Sona 只能在 Quo 号码上使用,没有文档说明的日历预约功能(改为发送预约链接短信),也不连接物业管理软件。每位员工还要另占一个席位。

Quo pricing page with monthly plans: Starter $19, Business $33 and Scale $47 per user per month, and a 7-day free trial
Quo's phone plans, which Sona requires, billed monthlyquo.com

为租户做好设置

  • 定义紧急情况。 漏水、没有暖气、闻到燃气味、被锁在门外:告诉 AI 每次都把这些转接到您的值班号码。
  • 把租赁和维修分开。 潜在租客想知道房源和看房时间;租户想登记维修工单。为两者分别设置问题。
  • 确认转接无人接听时会发生什么。 让 AI 记录详细留言,并以短信发给第二个人。

如果您只想按价格比较,请参阅 最便宜的 AI 接待员。

精选推荐

  1. My AI Front Desk

    我们的首选

    US$99/月

    An AI receptionist that answers, transfers and books calls, bundled with chat, SMS and a CRM, from $99 a month for 200 minutes.

    优点

    • Published price and overage: $99 a month for 200 minutes, then $0.25 a minute, with no contract
    • Self-serve signup with a 7-day free trial
    • Live-transfers urgent calls with a spoken summary and books into Google Calendar, Outlook or Calendly
    • Website chat, two-way SMS, email drafts and a CRM come in the same plan
    • Signs a BAA for HIPAA and connects to therapy, property-management and ecommerce software

    缺点

    • Only 200 minutes on the self-serve plan; there is no larger published tier between it and custom Enterprise pricing
    • Outbound calls are capped at 20 a day on Business-in-a-Box
    • Keeps only the last 200 call and chat logs on Business-in-a-Box
    • Usage charges can apply during the free trial, and refunds are generally not given
    • API access is limited to custom Partner and Enterprise plans
    访问 My AI Front Desk
  2. Upfirst

    US$24.95/月

    An AI receptionist that answers calls and texts 24/7, books appointments and blocks spam, from $24.95 a month for 30 calls.

    优点

    • Cheap entry point: $24.95 a month for 30 calls, or $20 billed annually
    • Every feature on every plan, including booking, warm transfers, texting, recordings and 35+ languages
    • Spam, robocalls and calls under 15 seconds don't count toward your calls
    • 14-day trial (up to 100 calls) with no credit card, and month-to-month plans
    • Books into Google Calendar, Outlook, Calendly, Acuity, Square and Clio Manage, with Zapier and Make for the rest

    缺点

    • Small plans fill up fast: 30 calls on Starter, then $1.50 per extra call
    • No refund if you prepay a year and cancel
    • BAAs for compliance are only on the custom Enterprise plan
    • No native mobile app; the web app can be saved to a phone's home screen
    • Each extra agent, for another location or business line, adds $9.95 a month
    访问 Upfirst
  3. Abby Connect

    US$164/月

    A hybrid answering service: an AI receptionist and US-based live receptionists on one plan, from $164 a month. AI minutes count half.

    优点

    • AI and live US-based receptionists on one plan, chosen per call type, with warm transfer to a person on the same call
    • AI minutes count half, so a plan covers up to twice as many minutes when the AI answers
    • Published prices, a free trial, no setup fee and month-to-month terms
    • AI answers in English and Spanish, detecting the caller's language, and books into Google Calendar, Calendly and Acuity
    • Transcripts, AI summaries, sentiment scores and recordings for every call in the app and portal

    缺点

    • Even all-AI answering costs about $1.38 to $1.65 a minute, well above most AI-only receptionists
    • Usage is billed by the minute, so long calls eat the plan quickly
    • HIPAA compliance is offered only for human answering, not the AI
    • Trial length isn't published, and human receptionists book appointments only through Calendly
    访问 Abby Connect
  4. Quo

    US$19/月

    Sona, the AI agent in the Quo (formerly OpenPhone) phone system, answers calls 24/7. Plans from $19 a user include 10 calls; more cost $25 to $199 a month.

    优点

    • Cheap to start: every Quo plan includes about 10 Sona calls a month, and 600 calls cost $199 a month on top of the phone plan
    • Per-call pricing with an overage switch: leave it off and Sona never bills beyond your tier, or turn it on at $0.45 to $1.00 a call
    • A full business phone system comes with it: numbers, free porting, shared inboxes, texting, phone menus and apps on every device
    • Sona transfers callers, texts links mid-call and logs every call with a recording, transcript and summary
    • Answers in English, Spanish or French, and a HIPAA BAA is available on Business and Scale

    缺点

    • Works only inside Quo: your calls have to come through a Quo number, so you can't add Sona to another phone system
    • Answers inbound calls only; Sona can't make outbound calls
    • Scheduling means texting the caller a booking link; Quo documents no calendar that Sona books into
    • The phone plan is priced per user, so a larger team pays for every seat on top of Sona's tier
    • Starter only gets summaries and transcripts for Sona-handled calls, and call summaries are always in English
    访问 Quo

功能

功能
My AI Front DeskUpfirstAbby ConnectQuo
起价US$99/月US$24.95/月US$164/月US$19/月
计费方式按分钟按通话按分钟按通话
免费套餐否否否否
免费试用7 days; usage charges can still apply during the trial14 days or 100 calls, whichever comes first, plus 25 texts; no credit cardFree trial on every plan; length not stated7-day free trial of Quo with all AI features, Sona included; paid Quo customers can also get a one-time 7-day Sona trial with unlimited calls that converts to paid unless canceled
按月付费是是是是
开通费未说明未说明无未说明
附带电话号码未说明是是是
保留现有号码是是是是
转接通话是是是是
预约是是是未说明
给来电者发短信是是是是
通话摘要是是是是
通话录音是是是是
外呼是未说明是否
骚扰电话过滤是是是未说明
真人接听未说明未说明是未说明
HIPAA是是是是
语言English, Spanish, Mandarin, VietnameseEnglish, Spanish, French, Portuguese, Korean, Russian, VietnameseEnglish, SpanishEnglish, Spanish, French
日历Google Calendar, Outlook, CalendlyGoogle Calendar, Outlook, Calendly, Acuity Scheduling, Square, Clio ManageGoogle Calendar, Calendly, Acuity Scheduling, Microsoft Outlook未说明
集成Zapier, SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, Fusion Web Clinic, IntakeQ, Practice Better, AppFolio, Yardi, Buildium, Entrata, RealPage, Shopify, WooCommerce, KlaviyoZapier, Make, Clio, Custom API actions, MCP serverSalesforce, HubSpot, Zoho CRM, Pipedrive, ActiveCampaign, Mailchimp, QuickBooks, Square, Zendesk, Slack, Microsoft Teams, Google Sheets, Google Drive, Google Contacts, Notion, Airtable, Asana, monday.com, TrelloJobber, HubSpot, Salesforce, Zoho CRM, Pipedrive, Attio, Clio, HighLevel, Housecall Pro, JobTread, Gong, Slack, Google Contacts, Zapier, Make
行业Property management, Retail and ecommerce, Therapy practices, Real estate, Accounting and finance, Legal, AutomotiveReal estate, Law firms, Property management, Chiropractors, Contractors, Emergency restoration, Financial services, Franchises, HVAC, Insurance, Landscaping, Pest control, Plumbing, Restaurants, Salons, Towing, VeterinaryLegal, Home services, HVAC, Plumbing, Business services, Financial services, Healthcare, Beauty and wellness, Dental, Chiropractic, Accounting, Real estate, Property managementHome services, Law firms, Property management, Healthcare, Education

来源

My AI Front Desk

  1. Frontdesk homepage核实于 2026年11月8日
  2. Frontdesk AI receptionist pricing核实于 2026年11月8日
  3. Frontdesk: AI phone receptionist核实于 2026年11月8日
  4. Frontdesk: AI calendar booking核实于 2026年11月8日
  5. Frontdesk: AI receptionist for mental health practices (HIPAA, languages, EHRs)核实于 2026年11月8日
  6. Frontdesk: AppFolio integration (also Yardi, Buildium, Entrata, RealPage pages)核实于 2026年11月8日
  7. Frontdesk: Shopify integration (also WooCommerce, Klaviyo pages)核实于 2026年11月8日
  8. Frontdesk terms of service (trial, refunds, data use)核实于 2026年11月8日

Upfirst

  1. Upfirst homepage核实于 2026年11月8日
  2. Upfirst pricing and FAQs核实于 2026年11月8日
  3. Upfirst Help Center: pricing FAQs核实于 2026年11月8日
  4. Upfirst integrations核实于 2026年11月8日
  5. Upfirst documentation: MCP server and custom actions核实于 2026年11月8日
  6. Upfirst privacy policy核实于 2026年11月8日
  7. Upfirst Help Center: adding Upfirst to your phone's home screen核实于 2026年11月8日

Abby Connect

  1. Abby Connect pricing (plans, Abby Minutes, overage)核实于 2026年11月8日
  2. Abby Connect: AI Receptionist核实于 2026年11月8日
  3. Abby Connect homepage (human, AI or both)核实于 2026年11月8日
  4. Abby Connect FAQ核实于 2026年11月8日
  5. Abby Connect: Outbound calls核实于 2026年11月8日
  6. AbbyGo on the App Store核实于 2026年11月8日
  7. AbbyGo on Google Play核实于 2026年11月8日
  8. Abby Connect: Abby vs Conversational ("Included with Abby": Abby hosts your business number)核实于 2026年11月8日

Quo

  1. Quo pricing (plans, Sona credit tiers, integrations, add-ons, FAQ)核实于 2026年11月8日
  2. Quo: Sona AI agent (capabilities and FAQ: pricing, trial, languages, inbound only)核实于 2026年11月8日
  3. Quo help: Sona pricing (credits, tiers, overages, eligibility)核实于 2026年11月8日
  4. Quo help: Sona setup and configuration (call flows, voices, languages)核实于 2026年11月8日
  5. Quo help: Sona actions (send SMS, transfer call, create Jobber request)核实于 2026年11月8日
  6. Quo help: Sona job guide (scheduling by booking link)核实于 2026年11月8日
  7. Quo help: HIPAA compliance (BAA on Business and Scale)核实于 2026年11月8日
  8. Quo help: Managing your trial (7 days, includes Sona)核实于 2026年11月8日
  9. Quo help: Install apps (web, Mac, Windows, iOS, Android)核实于 2026年11月8日
  10. Quo help: Call transfer (manual transfers need Business or Scale)核实于 2026年11月8日