最适合物业管理的 AI 接待员
面向物业经理的 AI 电话接听:租赁咨询、维修请求和下班后紧急情况。按集成和每月 200 通电话的费用为四款工具排名。
概览
| 服务 | 计费方式 | 套餐内含 | 可免费试用 | 预约 | 转接通话 | 给来电者发短信 | 真人接听 | ||
|---|---|---|---|---|---|---|---|---|---|
| My AI Front Desk | US$99/月 | 按分钟 | 200 分钟 | 免费试用 | 是 | 是 | 是 | 未说明 | |
| Upfirst | US$24.95/月 | 按通话 | 30 通 | 免费试用 | 是 | 是 | 是 | 未说明 | |
| Abby Connect | US$164/月 | 按分钟 | 50 分钟 | 免费试用 | 是 | 是 | 是 | 是 | |
| Quo | US$19/月 | 按通话 | 10 通 | 免费试用 | 未说明 | 是 | 是 | 未说明 |
物业管理办公室会接到三类电话:询问房源的潜在租客、报告漏水的租户,以及来了解情况的业主。大多数电话可以留言、稍后回电。但凌晨 2 点水管爆裂可等不了。AI 接待员会接听所有来电,预约看房,记录维修请求,并把真正的紧急情况转给值班人员。
在我们收录的工具中,只有四款将物业管理列为服务对象,所以这份榜单很短。我们按照它们是否连接物业管理软件、如何分流紧急情况,以及在每月 200 通电话、每通约 3 分钟(600 分钟)下的费用进行排名。
1. My AI Front Desk:唯一连接物业软件的工具
My AI Front Desk(现品牌名为 Frontdesk)大力面向物业经理推广,并与 AppFolio、Yardi、Buildium、Entrata 和 RealPage 集成(AppFolio 集成)。它按意图分流来电,实时转接紧急来电并附带语音摘要,在 Google Calendar、Outlook 或 Calendly 中预约看房,并发送确认短信。
一个套餐即可满足大多数办公室:每月 $99 含 200 分钟,之后从积分池中按每分钟 $0.25 扣费,积分池包含约 40 个额外分钟,每 1,000 积分 $10 充值,所以 600 分钟约 $189(价格)。同一套餐还增加了网站聊天机器人和双向短信,方便不愿打电话的潜在租客。它表示支持 20 多种语言,包括西班牙语、普通话和越南语。自助套餐只保留最近 200 条通话和聊天记录,所以请导出您需要存档的内容。

2. Upfirst:设置最简单,账单可预测
Upfirst 将物业管理和房地产列为其服务对象(Upfirst)。它全天候接听、记录留言,在 Google、Outlook、Calendly 或 Acuity 中预约看房,热转接紧急来电,并给来电者发短信。
它按通话而不是按分钟计费,所以一位花十分钟描述问题的租户和一个简短提问的费用相同。200 通电话时,Pro 套餐 $159.95 含 300 通。每增加一个智能体(用于另一个办公室或物业组合线路)每月 $9.95。它不能直接连接物业软件;如果有人负责设置,可以用 Zapier、Make 或其 API 来弥补。

3. Abby Connect:棘手的电话由真人处理
Abby Connect 将 AI 与人工接待员结合,并将物业管理和房地产列为其服务行业(Abby)。您可以让 AI 处理租赁问题和看房请求,由真人接听每一通维修电话;或者在租户情绪不满时让 AI 热转接给人工接待员。
这种灵活性是要花钱的。AI 分钟折合每分钟约 $1.38 到 $1.65,所以 600 个 AI 分钟在 Professional 套餐加超额费用下每月约 $899。它适合替换人工电话应答服务的大型物业管理公司,而不是小房东。

4. Quo:适合同时需要电话系统的团队
Quo 是一款共享的企业电话应用,其 AI 智能体 Sona 可以接听漏接、下班后或所有来电,记录留言、转接电话,并在通话中给来电者发送链接短信(Sona)。物业管理是它面向的行业之一。每通 Sona 通话都会被录音、转录并汇总到您团队已在使用的 Quo 收件箱中。
200 通电话时它最便宜:一个 $19 的 Starter 席位加上 Sona 约 250 通电话的 $99 档位,共 $118。但 Sona 只能在 Quo 号码上使用,没有文档说明的日历预约功能(改为发送预约链接短信),也不连接物业管理软件。每位员工还要另占一个席位。

为租户做好设置
- 定义紧急情况。 漏水、没有暖气、闻到燃气味、被锁在门外:告诉 AI 每次都把这些转接到您的值班号码。
- 把租赁和维修分开。 潜在租客想知道房源和看房时间;租户想登记维修工单。为两者分别设置问题。
- 确认转接无人接听时会发生什么。 让 AI 记录详细留言,并以短信发给第二个人。
如果您只想按价格比较,请参阅 最便宜的 AI 接待员。
精选推荐
我们的首选
US$99/月
An AI receptionist that answers, transfers and books calls, bundled with chat, SMS and a CRM, from $99 a month for 200 minutes.
访问 My AI Front Desk优点
- Published price and overage: $99 a month for 200 minutes, then $0.25 a minute, with no contract
- Self-serve signup with a 7-day free trial
- Live-transfers urgent calls with a spoken summary and books into Google Calendar, Outlook or Calendly
- Website chat, two-way SMS, email drafts and a CRM come in the same plan
- Signs a BAA for HIPAA and connects to therapy, property-management and ecommerce software
缺点
- Only 200 minutes on the self-serve plan; there is no larger published tier between it and custom Enterprise pricing
- Outbound calls are capped at 20 a day on Business-in-a-Box
- Keeps only the last 200 call and chat logs on Business-in-a-Box
- Usage charges can apply during the free trial, and refunds are generally not given
- API access is limited to custom Partner and Enterprise plans
US$24.95/月
An AI receptionist that answers calls and texts 24/7, books appointments and blocks spam, from $24.95 a month for 30 calls.
访问 Upfirst优点
- Cheap entry point: $24.95 a month for 30 calls, or $20 billed annually
- Every feature on every plan, including booking, warm transfers, texting, recordings and 35+ languages
- Spam, robocalls and calls under 15 seconds don't count toward your calls
- 14-day trial (up to 100 calls) with no credit card, and month-to-month plans
- Books into Google Calendar, Outlook, Calendly, Acuity, Square and Clio Manage, with Zapier and Make for the rest
缺点
- Small plans fill up fast: 30 calls on Starter, then $1.50 per extra call
- No refund if you prepay a year and cancel
- BAAs for compliance are only on the custom Enterprise plan
- No native mobile app; the web app can be saved to a phone's home screen
- Each extra agent, for another location or business line, adds $9.95 a month
US$164/月
A hybrid answering service: an AI receptionist and US-based live receptionists on one plan, from $164 a month. AI minutes count half.
访问 Abby Connect优点
- AI and live US-based receptionists on one plan, chosen per call type, with warm transfer to a person on the same call
- AI minutes count half, so a plan covers up to twice as many minutes when the AI answers
- Published prices, a free trial, no setup fee and month-to-month terms
- AI answers in English and Spanish, detecting the caller's language, and books into Google Calendar, Calendly and Acuity
- Transcripts, AI summaries, sentiment scores and recordings for every call in the app and portal
缺点
- Even all-AI answering costs about $1.38 to $1.65 a minute, well above most AI-only receptionists
- Usage is billed by the minute, so long calls eat the plan quickly
- HIPAA compliance is offered only for human answering, not the AI
- Trial length isn't published, and human receptionists book appointments only through Calendly
US$19/月
Sona, the AI agent in the Quo (formerly OpenPhone) phone system, answers calls 24/7. Plans from $19 a user include 10 calls; more cost $25 to $199 a month.
访问 Quo优点
- Cheap to start: every Quo plan includes about 10 Sona calls a month, and 600 calls cost $199 a month on top of the phone plan
- Per-call pricing with an overage switch: leave it off and Sona never bills beyond your tier, or turn it on at $0.45 to $1.00 a call
- A full business phone system comes with it: numbers, free porting, shared inboxes, texting, phone menus and apps on every device
- Sona transfers callers, texts links mid-call and logs every call with a recording, transcript and summary
- Answers in English, Spanish or French, and a HIPAA BAA is available on Business and Scale
缺点
- Works only inside Quo: your calls have to come through a Quo number, so you can't add Sona to another phone system
- Answers inbound calls only; Sona can't make outbound calls
- Scheduling means texting the caller a booking link; Quo documents no calendar that Sona books into
- The phone plan is priced per user, so a larger team pays for every seat on top of Sona's tier
- Starter only gets summaries and transcripts for Sona-handled calls, and call summaries are always in English
功能
| My AI Front Desk | Upfirst | Abby Connect | Quo | |
|---|---|---|---|---|
| 起价 | US$99/月 | US$24.95/月 | US$164/月 | US$19/月 |
| 计费方式 | 按分钟 | 按通话 | 按分钟 | 按通话 |
| 免费套餐 | 否 | 否 | 否 | 否 |
| 免费试用 | 7 days; usage charges can still apply during the trial | 14 days or 100 calls, whichever comes first, plus 25 texts; no credit card | Free trial on every plan; length not stated | 7-day free trial of Quo with all AI features, Sona included; paid Quo customers can also get a one-time 7-day Sona trial with unlimited calls that converts to paid unless canceled |
| 按月付费 | 是 | 是 | 是 | 是 |
| 开通费 | 未说明 | 未说明 | 无 | 未说明 |
| 附带电话号码 | 未说明 | 是 | 是 | 是 |
| 保留现有号码 | 是 | 是 | 是 | 是 |
| 转接通话 | 是 | 是 | 是 | 是 |
| 预约 | 是 | 是 | 是 | 未说明 |
| 给来电者发短信 | 是 | 是 | 是 | 是 |
| 通话摘要 | 是 | 是 | 是 | 是 |
| 通话录音 | 是 | 是 | 是 | 是 |
| 外呼 | 是 | 未说明 | 是 | 否 |
| 骚扰电话过滤 | 是 | 是 | 是 | 未说明 |
| 真人接听 | 未说明 | 未说明 | 是 | 未说明 |
| HIPAA | 是 | 是 | 是 | 是 |
| 语言 | English, Spanish, Mandarin, Vietnamese | English, Spanish, French, Portuguese, Korean, Russian, Vietnamese | English, Spanish | English, Spanish, French |
| 日历 | Google Calendar, Outlook, Calendly | Google Calendar, Outlook, Calendly, Acuity Scheduling, Square, Clio Manage | Google Calendar, Calendly, Acuity Scheduling, Microsoft Outlook | 未说明 |
| 集成 | Zapier, SimplePractice, TherapyNotes, TheraNest, Jane App, CentralReach, Fusion Web Clinic, IntakeQ, Practice Better, AppFolio, Yardi, Buildium, Entrata, RealPage, Shopify, WooCommerce, Klaviyo | Zapier, Make, Clio, Custom API actions, MCP server | Salesforce, HubSpot, Zoho CRM, Pipedrive, ActiveCampaign, Mailchimp, QuickBooks, Square, Zendesk, Slack, Microsoft Teams, Google Sheets, Google Drive, Google Contacts, Notion, Airtable, Asana, monday.com, Trello | Jobber, HubSpot, Salesforce, Zoho CRM, Pipedrive, Attio, Clio, HighLevel, Housecall Pro, JobTread, Gong, Slack, Google Contacts, Zapier, Make |
| 行业 | Property management, Retail and ecommerce, Therapy practices, Real estate, Accounting and finance, Legal, Automotive | Real estate, Law firms, Property management, Chiropractors, Contractors, Emergency restoration, Financial services, Franchises, HVAC, Insurance, Landscaping, Pest control, Plumbing, Restaurants, Salons, Towing, Veterinary | Legal, Home services, HVAC, Plumbing, Business services, Financial services, Healthcare, Beauty and wellness, Dental, Chiropractic, Accounting, Real estate, Property management | Home services, Law firms, Property management, Healthcare, Education |
来源
My AI Front Desk
- Frontdesk homepage核实于 2026年11月8日
- Frontdesk AI receptionist pricing核实于 2026年11月8日
- Frontdesk: AI phone receptionist核实于 2026年11月8日
- Frontdesk: AI calendar booking核实于 2026年11月8日
- Frontdesk: AI receptionist for mental health practices (HIPAA, languages, EHRs)核实于 2026年11月8日
- Frontdesk: AppFolio integration (also Yardi, Buildium, Entrata, RealPage pages)核实于 2026年11月8日
- Frontdesk: Shopify integration (also WooCommerce, Klaviyo pages)核实于 2026年11月8日
- Frontdesk terms of service (trial, refunds, data use)核实于 2026年11月8日
Upfirst
- Upfirst homepage核实于 2026年11月8日
- Upfirst pricing and FAQs核实于 2026年11月8日
- Upfirst Help Center: pricing FAQs核实于 2026年11月8日
- Upfirst integrations核实于 2026年11月8日
- Upfirst documentation: MCP server and custom actions核实于 2026年11月8日
- Upfirst privacy policy核实于 2026年11月8日
- Upfirst Help Center: adding Upfirst to your phone's home screen核实于 2026年11月8日
Abby Connect
- Abby Connect pricing (plans, Abby Minutes, overage)核实于 2026年11月8日
- Abby Connect: AI Receptionist核实于 2026年11月8日
- Abby Connect homepage (human, AI or both)核实于 2026年11月8日
- Abby Connect FAQ核实于 2026年11月8日
- Abby Connect: Outbound calls核实于 2026年11月8日
- AbbyGo on the App Store核实于 2026年11月8日
- AbbyGo on Google Play核实于 2026年11月8日
- Abby Connect: Abby vs Conversational ("Included with Abby": Abby hosts your business number)核实于 2026年11月8日
Quo
- Quo pricing (plans, Sona credit tiers, integrations, add-ons, FAQ)核实于 2026年11月8日
- Quo: Sona AI agent (capabilities and FAQ: pricing, trial, languages, inbound only)核实于 2026年11月8日
- Quo help: Sona pricing (credits, tiers, overages, eligibility)核实于 2026年11月8日
- Quo help: Sona setup and configuration (call flows, voices, languages)核实于 2026年11月8日
- Quo help: Sona actions (send SMS, transfer call, create Jobber request)核实于 2026年11月8日
- Quo help: Sona job guide (scheduling by booking link)核实于 2026年11月8日
- Quo help: HIPAA compliance (BAA on Business and Scale)核实于 2026年11月8日
- Quo help: Managing your trial (7 days, includes Sona)核实于 2026年11月8日
- Quo help: Install apps (web, Mac, Windows, iOS, Android)核实于 2026年11月8日
- Quo help: Call transfer (manual transfers need Business or Scale)核实于 2026年11月8日



