最适合家政维修服务的 AI 接待员：暖通空调、水暖及更多行业

精选推荐

1. 1

   Sameday AI

   Sameday AI Inc.

   我们的首选

   ★★★★★

   US$449/月

   An AI phone answering service for home service businesses that books jobs into ServiceTitan, Housecall Pro or Jobber, from $449 a month.

   优点

   • Published prices: $449 a month for 500 minutes or $789 for 1,000, which most home-service AI tools hide
   • Books jobs directly into ServiceTitan, Housecall Pro, Jobber, FieldRoutes and Service Fusion
   • English and Spanish on every plan
   • Hands calls to your staff with a summary, on triggers you set such as job value or time of day
   • Includes a business phone system, outbound campaigns, call coaching and an iOS app
   • Keep your number by forwarding or porting it

   缺点

   • No self-serve signup: every plan starts with a demo call
   • Overage is billed per minute, but the per-minute rate isn't published
   • Only Enterprise adds languages beyond English and Spanish, and API access
   • No free trial mentioned
   访问 Sameday AI
2. 2

   Avoca

   Avoca AI, Inc.

   ★★★★★

   –

   An AI front office for home service companies that answers calls 24/7, books jobs into ServiceTitan, and hands hard calls to human CSRs.

   优点

   • Certified ServiceTitan app that books jobs live and recognizes callers from CRM data
   • Human CSRs trained by Avoca take the calls the AI can't finish, by warm transfer with full context
   • Routes emergency calls to your on-call tech
   • Answers calls, texts and web chat, and runs outbound campaigns and speed-to-lead
   • Call scoring and coaching for your own CSRs
   • SOC 2 Type 2 certified

   缺点

   • No public pricing: you book a demo to get a quote
   • Third-party quotes put it around $1,100 a month and up, plus a $600 setup fee
   • Coaching, outbound and scheduling add-ons are priced separately, according to the same third party
   访问 Avoca
3. 3

   NextPhone

   Pure Labs Inc.

   ★★★★★

   US$199/月

   An AI receptionist for law firms and service businesses with unlimited calls at a flat $199 a month, no per-minute fees and a 7-day free trial.

   优点

   • Flat $199 a month for unlimited inbound calls, with no per-minute charges, overage fees or setup fee
   • Self-serve signup with a 7-day free trial, month-to-month with no contract
   • Answers in 14 languages, switching when the caller does, with 30 voices to choose from
   • Books into Google, Outlook, Calendly, Acuity, Cal.com and OnceHub and texts the caller a confirmation
   • Says it never trains AI on your calls and has opted out of training with every AI provider it uses

   缺点

   • Doesn't sign BAAs, and its terms forbid use with protected health information
   • Hasn't completed a SOC 2 audit of its own
   • CRM updates and Zapier, Make and API access start at the $299 Growth plan
   • 2-way texting and calling from your business number need the $599 Scale plan
   • No toll-free numbers
   访问 NextPhone
4. 4

   Upfirst

   Upfirst, Inc.

   ★★★★★

   US$24.95/月

   An AI receptionist that answers calls and texts 24/7, books appointments and blocks spam, from $24.95 a month for 30 calls.

   优点

   • Cheap entry point: $24.95 a month for 30 calls, or $20 billed annually
   • Every feature on every plan, including booking, warm transfers, texting, recordings and 35+ languages
   • Spam, robocalls and calls under 15 seconds don't count toward your calls
   • 14-day trial (up to 100 calls) with no credit card, and month-to-month plans
   • Books into Google Calendar, Outlook, Calendly, Acuity, Square and Clio Manage, with Zapier and Make for the rest

   缺点

   • Small plans fill up fast: 30 calls on Starter, then $1.50 per extra call
   • No refund if you prepay a year and cancel
   • BAAs for compliance are only on the custom Enterprise plan
   • No native mobile app; the web app can be saved to a phone's home screen
   • Each extra agent, for another location or business line, adds $9.95 a month
   访问 Upfirst
5. 5

   Quo

   Quo

   ★★★★★

   US$19/月

   Sona, the AI agent in the Quo (formerly OpenPhone) phone system, answers calls 24/7. Plans from $19 a user include 10 calls; more cost $25 to $199 a month.

   优点

   • Cheap to start: every Quo plan includes about 10 Sona calls a month, and 600 calls cost $199 a month on top of the phone plan
   • Per-call pricing with an overage switch: leave it off and Sona never bills beyond your tier, or turn it on at $0.45 to $1.00 a call
   • A full business phone system comes with it: numbers, free porting, shared inboxes, texting, phone menus and apps on every device
   • Sona transfers callers, texts links mid-call and logs every call with a recording, transcript and summary
   • Answers in English, Spanish or French, and a HIPAA BAA is available on Business and Scale

   缺点

   • Works only inside Quo: your calls have to come through a Quo number, so you can't add Sona to another phone system
   • Answers inbound calls only; Sona can't make outbound calls
   • Scheduling means texting the caller a booking link; Quo documents no calendar that Sona books into
   • The phone plan is priced per user, so a larger team pays for every seat on top of Sona's tier
   • Starter only gets summaries and transcripts for Sona-handled calls, and call summaries are always in English
   访问 Quo

功能

功能

	Sameday AI	Avoca	NextPhone	Upfirst	Quo
起价	US$449/月	–	US$199/月	US$24.95/月	US$19/月
计费方式	按分钟	需询价	固定费用	按通话	按通话
免费套餐	✕否	✕否	✕否	✕否	✕否
免费试用	?未说明	?未说明	7 days, cancel before it ends and you aren't charged	14 days or 100 calls, whichever comes first, plus 25 texts; no credit card	7-day free trial of Quo with all AI features, Sona included; paid Quo customers can also get a one-time 7-day Sona trial with unlimited calls that converts to paid unless canceled
按月付费	?未说明	?未说明	✓是	✓是	✓是
开通费	?未说明	?未说明	无	?未说明	?未说明
附带电话号码	?未说明	?未说明	✓是	✓是	✓是
保留现有号码	✓是	✓是	✓是	✓是	✓是
转接通话	✓是	✓是	✓是	✓是	✓是
预约	✓是	✓是	✓是	✓是	?未说明
给来电者发短信	✓是	✓是	✓是	✓是	✓是
通话摘要	✓是	✓是	✓是	✓是	✓是
通话录音	✓是	✓是	✓是	✓是	✓是
外呼	✓是	✓是	?未说明	?未说明	✕否
骚扰电话过滤	?未说明	✓是	✓是	✓是	?未说明
真人接听	?未说明	✓是	?未说明	?未说明	?未说明
HIPAA	?未说明	?未说明	✕否	✓是	✓是
语言	English, Spanish	English, Spanish	English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Arabic, Hindi, Mandarin, Japanese, Korean, Vietnamese	English, Spanish, French, Portuguese, Korean, Russian, Vietnamese	English, Spanish, French
日历	ServiceTitan, Housecall Pro, Jobber, FieldRoutes, Service Fusion	ServiceTitan, Housecall Pro, FieldRoutes	Google Calendar, Microsoft Outlook, Calendly, Acuity Scheduling, Cal.com, OnceHub	Google Calendar, Outlook, Calendly, Acuity Scheduling, Square, Clio Manage	?未说明
集成	ServiceTitan, Housecall Pro, Jobber, FieldRoutes, Service Fusion, FieldPulse, AccuLynx, JobNimbus, Maid Central, Thumbtack, Google Local Services, Angi	ServiceTitan, Housecall Pro, FieldRoutes, Google Local Services Ads	Clio Manage, Clio Grow, MyCase, Lawmatics, PracticePanther, HubSpot, Salesforce, GoHighLevel, Jobber, ServiceTitan, Housecall Pro, Zapier, Make, Slack, Webhooks	Zapier, Make, Clio, Custom API actions, MCP server	Jobber, HubSpot, Salesforce, Zoho CRM, Pipedrive, Attio, Clio, HighLevel, Housecall Pro, JobTread, Gong, Slack, Google Contacts, Zapier, Make
行业	HVAC, Plumbing, Electrical, Pest control, Roofing, Garage door, Landscaping, Locksmith, Restoration, Solar, Cleaning	HVAC, Plumbing, Electrical, Roofing, Pest control, Garage door, Restoration, Home improvement, Auto repair, Energy and fuel delivery, Movers, Junk removal	Legal, Financial services, Professional services, Real estate, Construction and trades, Home services, Beauty and personal care, Wellness and fitness, Food and dining, Automotive	Real estate, Law firms, Property management, Chiropractors, Contractors, Emergency restoration, Financial services, Franchises, HVAC, Insurance, Landscaping, Pest control, Plumbing, Restaurants, Salons, Towing, Veterinary	Home services, Law firms, Property management, Healthcare, Education